1 to 1 of 1 Permanent High Availability Jobs in North Yorkshire

end user, infrastructure, telephony and networking services. They will sit on the Digital management team in the UK alongside development, project and security managers. High availability, secure networks and infrastructure are critical to the operation of the UK business. Seamless end user experience and access to operational and … service improvement. The team operates an out of hours rota for which this role is part of. KEY ROLES AND RESPONSIBILITIES: Services Management: Maintain high performing service support. Supervise the Service Desk to ensure Ownership of the Incident, Request, Change and Escalation processes, ensuring high levels of performance … service review meetings covering performance, service improvements, quality and processes. Deliver excellent Presentation and Audio-Visual support, ensure meeting room technology is maintained to high standards and routinely checked to ensure high levels of availability. Enforce adoption of key framework/policies/standards and ensure any findings more »