5 of 5 Permanent IT Support Jobs in North Yorkshire

Job Title: IT Support Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £23k to £26k, dependent on experience Job Type: Permanent, Full-time The role is office-based, so candidates should live within a commutable distance of York About us: This is a market-leading company that provides IT solutions for opticians and the optical … profession throughout the UK and Ireland. About the role: You will be part of an office-based Support Desk Team, providing a high-quality and efficient service to over 500 customers. Responsibilities include: Providing telephone support for customers with hardware or software issues. Analysing and resolving customer problems quickly and efficiently. Providing remote support by dialling into … customer systems when necessary. Logging all calls on the company's support software and updating as needed. Documenting and reporting 'bugs' and 'change requests' to the Development team. Making courtesy calls to customers who have not contacted the Support Desk for over 6 months. Occasional travel to customer sites may be required, which may involve overnight stays. A More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General … Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a … Documentation and knowledge base articles Providing senior technical input, to internal and customer meeting The Person You will be motivated, customer centric and a strong communicator at all levels. It is important that you are qualified in server or a cloud-based qualification. Desirable to have MCSP or equivalent experience but not essential A bonus would be any experience More ❯

significantly over the coming year. With a strong emphasis on employee wellbeing, they offer a highly competitive salary package complemented by market-leading benefits. We’re currently seeking an IT Support Analyst to deliver hands-on technical support across their Edinburgh offices. The ideal candidate will have a solid background in supporting Microsoft technologies, with strong proficiency More ❯

Are you a customer focused person? Do you like assisting people and resolving problems? This role is a blend of technical support and customer service where you will support our clients to get the most out of the software whilst fixing faults and issues that may arise. Key Responsibilities: Managing client contact via phone and email, aiming to … on the product via video calls and conferences. Once fully trained, assist with training and mentoring new starters. The ideal candidate will have: Previous experience in a 1st line IT Helpdesk/Service Support or similar technical role is desirable but not essential. Previous customer service experience (minimum 2 years preferred) A team player who can handle support More ❯

Are you a customer focused person? Do you like assisting people and resolving problems? This role is a blend of technical support and customer service where you will support our clients to get the most out of the software whilst fixing faults and issues that may arise. Key Responsibilities: Managing client contact via phone and email, aiming to More ❯