1 of 1 Permanent IT Support Engineer Jobs in North Yorkshire

the senior point of escalation for complex issues while leading a range of onsite projects across servers, networks, cloud, and Wi-Fi. The Role Act as the senior escalation engineer for advanced technical issues. Deliver onsite project work including migrations, installations, network upgrades, Wi-Fi deployments and server builds. Work closely with Account Managers and Survey Teams to scope … 1st/2nd Line and Networking teams. Produce clear documentation (SOWs, implementation plans, change controls, handovers). Troubleshoot across Windows Server, Azure/Entra, M365, SharePoint, Exchange and networking. Support UniFi deployments and diagnose L2/L3 networking issues. Work with school clients — an Enhanced DBS is required (funded). What You’ll Need Strong 3rd line technical ability … M365 and SharePoint. Solid Hyper-V troubleshooting and experience migrating server roles (DHCP, DNS, AD, FSMO). Strong networking knowledge: VLANs, routing, segmentation, WAN failover, UniFi. Understanding of school IT systems (Smoothwall, MIS, safeguarding tools) advantageous. Good grounding in cyber security: MFA, IAM, patching, firewalls, CE/CE+. Benefits Private medical, pension, free parking, gym membership, company events, company More ❯