2 of 2 Permanent IT Technician Jobs in North Yorkshire

WERE HIRING: IT TECHNICIAN Location: Across Trust Sites - York/Goole/Pickering/Thirsk Working from home Driving licence required Full-Time Make a Difference with Every Click £24-28k based on skills/experience Ready to Bring Your IT Skills to Life? Do you thrive on solving problems, love tech, and want to use … difference in peoples lives? At The Wilf Ward Family Trust, were not just another organisation, were a team of extraordinary people supporting extraordinary lives. Could you be our next IT superhero? The Role: IT TECHNICIAN This isnt your typical reset-password-all-day kind of job. As part of our dynamic IT Service Team, youll be … running smoothly across the Trust. From setting up devices to supporting digital innovation projects, your work will empower our frontline staff to deliver exceptional care to those who need it most. What Youll Be Doing: Solving real tech issues quickly and effectively Communicating clearly (yes, even with the non-techies!) Managing Microsoft 365 environments like a pro Deploying new More ❯

Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of IT support for hardware, software, and peripheral equipment; resolving IT support calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and … reliability. Ensure hardware and software meet standards, are compatible, and facilitate smooth transitions between platforms. Enhance the profile of IT services by providing effective and responsive support. Identify resolution methods for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on More ❯