1 of 1 Permanent ITIL Certification Jobs in North Yorkshire

and rapid communication of Major Incidents to affected customers Assist as part of the escalation ownership as defined in the Customer Service Plan Promoting ITIL based working practices and ensuring ITIL qualification is obtained by all members of Service Desk. Hold responsibility for ensuring that all members of … not be afraid to get involved in unfamiliar areas of technology Excellent attention to detail in addition to good time management and organisation skills ITIL 4 Foundation or above qualification Must be flexible and work as part of a team Strong self-motivation and the ability to motivate others More ❯