IT Support & Systems Lead
- Hiring Organisation
- IMPRESSION RECRUITMENT LIMITED
- Location
- Harrogate, North Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £50,000 per annum
Monitor service performance and produce KPI and trend reporting. Support Microsoft 365, Azure, Entra ID, Intune and Cisco Meraki environments. Ensure secure configuration, identity/access management and resilience including patching and endpoint management. Support disaster recovery planning, testing and backup/restore procedures. … Incident, problem, change and escalation management. KPI reporting, service performance analysis and trend reporting. Strong user facing IT support background. Supplier and stakeholder management experience. IT governance, audit and compliance exposure. IT project delivery experience. Experience acting as senior escalation point/deputy capacity. IT related degree ...