Senior Freshservice Solution Architect / ITSM Engineer
- Hiring Organisation
- Netstratum Technologies
- Location
- Middlesbrough, England, United Kingdom
Qualifications ITIL certification (Foundation or higher) Experience with other ITSM platforms (e.g., ServiceNow, Jira Service Management) Experience with Freshworks ecosystem tools Basic scripting knowledge (JavaScript or similar) Experience leading ITSM transformation projects What Success Looks Like Seamless migration from Cherwell to Freshservice Highly automated, scalable workflows Clean, well-structured CMDB ...