1 to 1 of 1 Permanent Release Management Jobs in North Yorkshire

areas: Working with the ITSM Manager and integrating themselves across the IT teams to design, manage, operate and develop the service design and transition management IT Service Management Practices including clear process and tools that support smooth transition to delivery. Lead the service design process, ensuring that new … beneficial changes to be made with minimum disruption to IT services. Establish and ensure governance process is followed for all service design and transition management activities. Deliver continuous service and practice improvement. KEY RESPONSIBILITIES Service Design/Transition Management Strategy and Development Collaborate with business leaders and stakeholders … to Persimmon. Create service transition plans and agree clear SLAs for delivery. Working with the ITSM Manager, manage, operate, develop and implement the Service Management/ITIL processes that are to be used in Group IT for service transition management. Establish the governance to support the service transition practice more »