12 of 12 Permanent Service Delivery Jobs in North Yorkshire

Dynamics 365 Delivery Manager Up to £80k + bonus + benefits Hybrid, 2-3 days on site The Opportunity Our client, global organisation, is in the middle of a huge D365 F&O transformation programme and looking to recruit an experienced and driven Service Delivery Manager . You'll need to have experience working as a Service Delivery Manager within D365 (F&O and CE) as the key purpose of the role is to lead the support, quality, and governance across the entire platform. The client has global use of D365 CE (CRM) in 39 locations and has 14 countries using D365 F&O with implementation plans for more. This is a pivotal role ensuring … a smooth transition from project delivery to go-live operations throughout the implementation programme. What You'll Do Own D365 CE & F&O service delivery performance, governance, and continuous improvement Manage incidents, service requests, developments, and problem resolution Collaborate across teams to ensure quality, efficiency, and high service standards Lead service transition from implementation More ❯

Dynamics 365 Delivery Manager Up to £80k + bonus + benefits Hybrid, 2-3 days on site The Opportunity Our client, global organisation, is in the middle of a huge D365 F&O transformation programme and looking to recruit an experienced and driven Service Delivery Manager . You'll need to have experience working as a Service Delivery Manager within D365 (F&O and CE) as the key purpose of the role is to lead the support, quality, and governance across the entire platform. The client has global use of D365 CE (CRM) in 39 locations and has 14 countries using D365 F&O with implementation plans for more. This is a pivotal role ensuring … a smooth transition from project delivery to go-live operations throughout the implementation programme. What You'll Do Own D365 CE & F&O service delivery performance, governance, and continuous improvement Manage incidents, service requests, developments, and problem resolution Collaborate across teams to ensure quality, efficiency, and high service standards Lead service transition from implementation More ❯

Deputy Director Head of Service Operations - DEFRA - SCS1 Bristol, Birmingham, Newcastle Reading and York. Regular UK travel to Defra group sites including London. About the job Job summary This is a leadership role within Defra's operational IT function, Group Infrastructure and Operations (GIO). The role requires demonstration of deep and wide-ranging IT leadership skills in service management and strategic direction setting of the Service Operations functions. The Head of Service Operations is responsible for the effectiveness of operational IT services and user support to ensure optimum service availability and user productivity. The postholder is expected to be an experienced IT professional. Reporting to the Director of Group Infrastructure and Operations, the Head … of Service Operations is responsible for the effectiveness of services and user support to ensure optimum service availability and user productivity. This includes all user support and comes with responsibilities over run and maintain services, as well as cyber security operations. The Head of Service Operations brings current knowledge and future vision for transforming Service Operations More ❯

IT Compliance & Service Manager Middlesbrough - Hybrid Salary - £50-60k My client is a medium-sized, fast-moving business seeking a technically strong IT Compliance & Service Manager to lead their ISO27001 compliance programme and oversee IT service delivery. You'll manage outsourced IT service providers, execute our information security management system (ISMS), and ensure effective Microsoft … Develop and maintain IT security policies, procedures, and standards Support internal audits, risk assessments, and compliance reporting Help steer the overall ISMS programme and ensure audit readiness Third-Party Service Management & ITSM Manage strategic relationships with IT service providers and oversee SLA performance Lead vendor selection processes and coordinate between multiple service providers Oversee day-to-day … IT operations and manage incident, request, and change processes Drive continuous improvement initiatives aligned with ITIL frameworks Microsoft 365 Governance Work with service providers to ensure M365 is configured, secured, and optimised Develop governance policies and promote best practices across the business Monitor compliance with licensing and security requirements Stakeholder Engagement Serve as IT representative on the Risk Committee More ❯

Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently … managing service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with … IT teams and third-party providers to troubleshoot and resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and More ❯

ga - Expires after 2 years (1st party) _ga_nnnnnnnnnn - Expires after 2 years (1st party) We are recruiting for an ITSM (Information Technology Service Management) Specialist who will be responsible for overseeing the day-to-day operations of IT service management processes. This role ensures that IT services are delivered efficiently, effectively, and in alignment with business needs. … The ITSM Specialist will work closely with various IT teams, stakeholders, and colleagues to manage and improve IT service delivery, handle incidents, manage problems, review & approve Changes and maintain service level agreements (SLAs). Who Are We? Not just another building society. Not just another job. We're the fourth biggest building society in the UK and … have a range of other benefits available to you including. Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days. Holiday trading scheme allowing the ability to buy and sell additional annual leave days. Matching employer pension contribution (up to 10% per annum More ❯

product currently seeking a Director, IT to join the team. Full Time, Permanent - Hybrid Hybrid- Scarborough ON Reporting to the Chief Financial Officer, the Director, IT ensures the seamless delivery of IT operations and leads the development and execution of the company's technology roadmaps. This role plays a key strategic and operational part in enabling business growth, ensuring … roadmaps encompassing people, processes, and technology to drive operational excellence and innovation. Identify and evaluate emerging technologies to recommend solutions that enhance business processes and create efficiencies. Ensure robust service delivery models are implemented, monitored, and optimized for effectiveness and user satisfaction. Maintain oversight of IT infrastructure, applications, endpoints, and networks to ensure stability, efficiency, and security. Monitor … and present key performance metrics, such as system uptime, project delivery timelines, and budget adherence, to leadership. Safeguard information assets through a "Security by Design" approach, ensuring cybersecurity controls are embedded across all systems. Develop and implement IT policies, procedures, and disaster recovery plans to mitigate risk and ensure business continuity. Research, design, and implement technological solutions that drive More ❯

understand business needs and deliver practical, scalable solutions. Contribute to system upgrades, migrations, and performance improvements. Work with ITSM tools and follow ITIL-aligned processes to ensure high-quality service delivery. What We're Looking For Experience working with Microsoft Azure services and enterprise systems. A good understanding of system integration, APIs, and data governance. Familiarity with automation tools More ❯

extra wellness day! A great benefits package choose from health cash plan scheme, critical illness insurance,dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Pocklington Work type: This is a permanent role, working full time, 37 hours per week, Monday Friday between … a working window of 8:00am-6:00pm. We have an exciting opportunity for a Data Maintenance Technicians to join the Water Service Delivery Team at Yorkshire Water. You will provide expert technical advice and support to the business and external customers in relation to leakage reduction through deployment, analysis and investigation of data logger anomalies to ensure … Carry out dynamic risk assessments to ensure all activities are safe and delivered with minimal customer impact What skills and qualifications you will need: Passionate about delivering excellent customer service You will be required to enter confined spaces as part of the role you will therefore need to pass a medical assessment for this, as part of our offer More ❯

extra wellness day! A great benefits package choose from health cash plan scheme, critical illness insurance,dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Pocklington Work type: This is a permanent role, working full time, 37 hours per week, Monday Friday between … a working window of 8:00am-6:00pm. We have an exciting opportunity for a Data Maintenance Technicians to join the Water Service Delivery Team at Yorkshire Water. You will provide expert technical advice and support to the business and external customers in relation to leakage reduction through deployment, analysis and investigation of data logger anomalies to ensure … Carry out dynamic risk assessments to ensure all activities are safe and delivered with minimal customer impact What skills and qualifications you will need: Passionate about delivering excellent customer service You will be required to enter confined spaces as part of the role you will therefore need to pass a medical assessment for this, as part of our offer More ❯

requirements of IT for the services provided. They are responsible for creating, improving and optimising value from our suppliers as well as providing assurance, governance and compliance related to service, risk, commercial and cyber. Their actions ensure third party suppliers are governed appropriately, allowing Skipton Building Society to achieve ambitious business and technical goals, while reducing supply chain risk. … what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. You will report into the Senior IT Service Delivery within the IT department, which is part of the broader Technology, Transformation and Resilience function of around 400 technology professionals What's In It For You? Skipton … have a range of other benefits available to you including; Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days Holiday trading scheme allowing the ability to buy and sell additional annual leave days Matching employer pension contribution (up to 10% per annum More ❯

and maintain a pipeline of new opportunities Conduct site visits, client meetings, and prepare tenders Deliver presentations and negotiate deals to close sales Collaborate with internal teams to ensure service delivery excellence Meet and exceed monthly sales targets Requirements: Minimum 5 years' experience in B2B sales Experience in security or facilities management preferred Strong communication and negotiation skills More ❯