role within Defra's operational IT function, Group Infrastructure and Operations (GIO). The role requires demonstration of deep and wide-ranging IT leadership skills in service management and strategic direction setting of the Service Operations functions. The Head of Service Operations is responsible for the effectiveness of operational IT services and user support to ensure optimum service availability … Service Operations functions, including strategy, to remain effective whilst supporting modern service delivery approaches, including Agile and DevOps. As such the role requires the ability to function seamlessly between strategicthinking and operational management of live services. The role's level of operational responsibility is high and includes leading through major disruption at times of major incidents including … technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategicthinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational More ❯
bridge between the business and the technology teams, ensuring that technology change is prioritised, defined, broken down and delivered in a way that enables the business to achieve its strategic goals, whilst also enabling the technology strategy. This means understanding the end-to-end context of the change and having a laser-focus on value so that we can … value stream by aligning products and solutions to customer and stakeholder needs. As the key interface between the business, technology, and customer experience, you will be responsible for translating strategic objectives into actionable product/service/technical initiatives that deliver business outcomes. In this role you'll work with the value stream sponsor, the Head of Digital and … Integration Platforms and various Tech Leads/Solution Architects to craft a strategic roadmap, based on business strategy changes and the IT Technical Roadmap and to manage and prioritise the backlog to best deliver change, You'll be someone who enjoys making things happen and consider stakeholder management one of your strengths, with the ability to effectively engage with More ❯
environment. Ability to define and manage complex product roadmaps and technical requirements. Experience collaborating closely with engineering teams in an Agile environment. Excellent communication, documentation, and stakeholder management skills. Strategic thinker with the ability to translate vision into execution. Any Experience with localisation and or accessibility is helpful Preferred Skills: Familiarity with modelling platforms like Anaplan. Familiarity with Enterprise More ❯
Middlesbrough, North Yorkshire, United Kingdom Hybrid / WFH Options
hireful
We’re on the lookout for a strategic and hands-on IT Manager to lead digital transformation in a fast-moving, high-tech manufacturing environment. This is a key role where you’ll take ownership of our digital strategy , manage cybersecurity and IT infrastructure , and oversee budgets to drive innovation and efficiency across the business. You’ll lead a … high-performing tech team What we’re looking for: Experience in IT leadership (ideally in manufacturing or complex tech environments) Strong knowledge of cybersecurity, networks, and digital tools A strategic thinker who’s also happy to roll up their sleeves Great communication and team leadership skills What’s in it for you: A values-led company culture focused on More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom Hybrid / WFH Options
Hireful
We're on the lookout for a strategic and hands-on IT Manager to lead digital transformation in a fast-moving, high-tech manufacturing environment. This is a key role where you'll take ownership of our digital strategy , manage cybersecurity and IT infrastructure , and oversee budgets to drive innovation and efficiency across the business. You'll lead a … high-performing tech team What we're looking for: Experience in IT leadership (ideally in manufacturing or complex tech environments) Strong knowledge of cybersecurity, networks, and digital tools A strategic thinker who's also happy to roll up their sleeves Great communication and team leadership skills What's in it for you: A values-led company culture focused on More ❯
Middlesbrough, Cleveland, England, United Kingdom Hybrid / WFH Options
hireful
We’re on the lookout for a strategic and hands-on IT Manager to lead digital transformation in a fast-moving, high-tech manufacturing environment. This is a key role where you’ll take ownership of our digital strategy , manage cybersecurity and IT infrastructure , and oversee budgets to drive innovation and efficiency across the business. You’ll lead a … high-performing tech team What we’re looking for: Experience in IT leadership (ideally in manufacturing or complex tech environments) Strong knowledge of cybersecurity, networks, and digital tools A strategic thinker who’s also happy to roll up their sleeves Great communication and team leadership skills What’s in it for you: A values-led company culture focused on More ❯