2 of 2 Permanent Support Specialist Jobs in North Yorkshire

Technical Support Specialist (Temporary to Permanent – York Based) Location: York Contract Type: Temporary to Permanent Salary: Competitive + benefits About Us Founded in 1987, Cellhire has always been the go-to for all things mobile. We are proud to be the only company in the UK with wholesale agreements with Vodafone, O2, EE, and Three networks, as well … dedicated to providing innovative and dependable connectivity solutions that drive success for our partners and clients worldwide. As part of our continued growth, we're looking for a Technical Support Specialist to join our team on a temporary basis, with the opportunity to become permanent for the right candidate. The Role As a Technical Support Specialist … equipment is maintained to the highest standards. You'll also work closely with the Operations team, supporting the checking, dispatch and returns process for our devices. Key Responsibilities Technical Support Provide first-line technical support via email and ticket system. Assist the UK Sales and Operations teams with technical advice and troubleshooting. Contribute to the company's out More ❯

As a Customer Support Specialist, you will be responsible for ensuring that customer queries, problems and complaints are responded to in a high-quality and timely manner, contributing to customer retention, advocacy and expansion.What you’ll be doing: Engaging effectively with both new and long-standing customers across live chat, email, phone, and video channels, including participation in … drive, enthusiasm, and a hunger to keep learning and growing. What we're looking for: 6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus. Exceptional written and verbal communication; confidence in phone interactions, clear writing, and quick typing skills to … to 41) & options to buy and sell Discretionary bonus Private healthcare Paid lunch break Enhanced family-friendly benefits £500 per year to spend on learning and development Eye health support Paid time off for volunteering Fortnightly work events, monthly department lunches, bi-annual company events And if this wasn’t enough, we have plenty more, less exciting, but equally More ❯