2 of 2 Permanent Workflow Jobs in North Yorkshire

skills are essential. The candidate will be responsible for gathering requirements using techniques such as interviews, document analysis, workshops, surveys, use cases, business, and workflow analysis. They will support end users of the IIC system by engaging with them to provide training, resolve support calls raised by users and contribute ...

platforms) Proven experience implementing Freshservice in a mid-to-large enterprise environment Strong experience with ITSM migrations (Cherwell → Freshservice highly preferred) Deep expertise in Workflow automation, Business rules & triggers, SLA and approval configurations and Service catalog design Experience designing and managing CMDB and asset management systems Familiarity with REST APIs ...