3 of 3 DemandTrendPermanent 1st Line Engineer Jobs in the North of England

Role: 1st Line Engineer Location: Liverpool (Office Based) Salary: £26-28k About the Role We are looking for a 1st Line Engineer to join our team in Liverpool. This is an excellent opportunity for someone who enjoys problem-solving and helping people with their IT issues. As a 1st Line Engineer, you will be the first point of contact for our users, providing support by phone, email, and remote tools. You will log, diagnose, and resolve issues where possible, and escalate more complex problems to 2nd Line support. Key Responsibilities Respond to IT support requests in a professional and timely manner Troubleshoot More ❯

About The Role Indigo is seeking a motivated and enthusiastic 1st Line Subsea Cable NOC Engineer to join our global network monitoring team based in Magor, South Wales. This role would be ideal for someone with a proactive logical mindset with strong written and verbal communication skills and a keen interest in developing technical expertise … pattern of four consecutive 10-hour night shifts, followed by three days off and have the right to reside and work in the UK. Key Responsibilities: Monitor and manage 1st line triage and response to alarms, phone calls, and email requests, prioritizing issues based on severity and SLA's. Accurately raise, update, and manage trouble tickets in … a clear and professional manner using strong written English. Collaborate with 2nd Line Engineers, Field Engineers, customers, and third-party providers as required. Coordinate spare parts replacement, track inventory, and manage RMAs. Keep the Indigo management team informed of critical faults and participate in Root Cause Analysis (RCA) investigations. Proactively analyse data from Network Monitoring Systems and Tools More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and More ❯