1 to 25 of 38 Permanent 2nd Line Engineer Jobs in the North of England

2nd Line Service Desk Engineer VIP Support, Windows OS, Active Directory, Office 365, MS Teams, Security, Networking, Troubleshooting, Sheffield (Onsite 5 days a week) Up to £40,000 + On-Call Allowance + Benefits This is a fantastic 2nd Line Service Desk … work with a leading technology services organisation, supporting the troubleshooting and resolution of both VIP and user issues across the companys IT estate. The 2nd Line Service Desk Engineer is an onsite working role, working in the office 5 days a week, based in Sheffield … UK. The option for hybrid working can be discussed upon successful completion of probation period. As a 2nd Line Service Desk Engineer, you will provide a crucial role within the technical support function of the business. Strong experience working in a similar 2nd Line More ❯

2nd Line Service Desk Engineer – VIP Support, Windows OS, Active Directory, Office 365, MS Teams, Security, Networking, Troubleshooting, Sheffield (Onsite – 5 days’ a week) Up to £40,000 + On-Call Allowance + Benefits This is a fantastic 2nd Line Service Desk … with a leading technology services organisation, supporting the troubleshooting and resolution of both VIP and user issues across the company’s IT estate. The 2nd Line Service Desk Engineer is an onsite working role, working in the office 5 days’ a week, based in Sheffield … UK. The option for hybrid working can be discussed upon successful completion of probation period. As a 2nd Line Service Desk Engineer, you will provide a crucial role within the technical support function of the business. Strong experience working in a similar 2nd Line More ❯

Job Title: 2nd Line Engineer Location: Chester, Cheshire Salary: £31,000 - £36,000 DOE Our client, a growing IT solutions provider are looking for a 2nd Line MSP Engineer to join their team. Dedicated to delivering exceptional technology and customer … service that offer network management, cybersecurity, cloud solutions, and IT support to SME's across Cheshire and the North West. Day-to-day: Provide 2nd Line IT Support to a range of clients via remote tools, calls and emails Handling escalations from 1st line team … something you are interested in and you have the required skills, then please apply ASAP for immediate consideration. Keywords: IT Support Engineer, 2nd Line IT Support, 2nd Line, Technical Support Engineer, IT Technician, Field Engineer, Technical Support Engineer More ❯

Job Title: 2nd Line Engineer Location: Newcastle (full-time onsite) Salary: £30,000 - £35,000 Industry: Retail About the Company Our client, a well-established and growing retail organisation based in Newcastle , is seeking an experienced and proactive 2nd Line Engineer … to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring the smooth … You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. More ❯

Job Title: 2nd Line Engineer Location: Middlesbrough (full-time onsite) Salary: 30,000 - 35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2nd Line Engineer … to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring the smooth … You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. More ❯

Job Title: 2nd Line Engineer Location: Middlesbrough (full-time onsite) Salary: £30,000 - £35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2nd Line Engineer … to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring the smooth … You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. More ❯

Job Title: 2nd Line Engineer Location: Middlesbrough (full-time onsite) Salary: £30,000 - £35,000 Industry: MSP About the Company Our client, a well-established and growing managed service provider based in Middlesbrough , is seeking an experienced and proactive 2nd Line Engineer … to a wide range of technologies and have the chance to develop your technical skills while providing exceptional customer support. Role Overview As a 2nd Line Engineer , you will be responsible for providing advanced technical support to clients, resolving escalated issues, and ensuring the smooth … You will play a crucial role in diagnosing and troubleshooting complex technical problems while maintaining excellent customer service standards. Key Responsibilities Technical Support: Provide 2nd line support to clients, troubleshooting hardware, software, and network issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. More ❯

Job Title: 2nd Line IT Engineer Location: Ashton, Manchester Salary: 30,000 - 37,000 (DOE) Work Structure: Hybrid (3/2) after probation We're working with a growing business based in Ashton, Manchester, that's looking to strengthen its internal IT team with the … addition of a 2nd Line IT Engineer. This is an excellent opportunity for a technically skilled support professional who enjoys working across a broad range of systems and applications. As part of a close-knit in-house IT team, you'll provide hands-on support to colleagues … across the business, helping to ensure day-to-day operations run smoothly and efficiently. Key Responsibilities: Deliver 2nd line support to internal users across multiple departments Troubleshoot and resolve hardware, software, and network issues Escalate complex problems to the senior IT team when necessary Support system upgrades More ❯

Job Title: 2nd Line IT Engineer Location: Ashton, Manchester Salary: £30,000 - £37,000 (DOE) Work Structure: Hybrid (3/2) after probation We're working with a growing business based in Ashton, Manchester, that's looking to strengthen its internal IT team with the … addition of a 2nd Line IT Engineer. This is an excellent opportunity for a technically skilled support professional who enjoys working across a broad range of systems and applications. As part of a close-knit in-house IT team, you'll provide hands-on support to colleagues … across the business, helping to ensure day-to-day operations run smoothly and efficiently. Key Responsibilities: Deliver 2nd line support to internal users across multiple departments Troubleshoot and resolve hardware, software, and network issues Escalate complex problems to the senior IT team when necessary Support system upgrades More ❯

2nd Line Engineer Permanent role On-site in Blackburn Office £27k - £28k We're recruiting on behalf of a Services Provider assisting them with a search for a 2nd Line Engineer where you act as an escalation point for any … technical issues. As a 2nd Line Engineer, you will be responsible for; Aligning with established customer procedures within a Windows 11/O365 environment. Proactively manage open tickets by providing consistent and timely status updates. Diagnose and resolve routine desktop issues promptly to support business More ❯

Job Title: 1st/2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to … bring on a 1st/2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and … in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2nd line support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of devices, applications More ❯

2nd Line Support Engineer (Linux) Stockport (Hybrid) £30,000 - £35,000 + Flexible Working + Training + 25 Days Holiday (+ Bank Holidays) + Pension + Global Travel Opportunities Are you a 2nd Line Support Engineer with Linux experience, looking … a key part in DevOps, supporting manufacturing testing and remote deployments, while occasionally travelling overseas to support international clients. This role would suit a 2nd Line Support Engineer with Linux experience, looking to join a leading manufacturing and engineering company where you'll support cutting … in a Stockport open to international travel Keywords : Software, Applications, Stockport, Macclesfield, Manchester, Engineer, Engineering, Website, IT Support, 1st line, 2nd Line, Help Desk Reference Number: BBBH18177 If you're interested in this role, click 'apply now' to forward an up-to-date More ❯

Are you an IT professional with a passion for troubleshooting and delivering high-quality end-user support? I am currently looking for a 2nd Line IT Support Engineer to join a leading organisation in the professional services sector, based in their modern offices in South … Manchester. About the Role As a 2nd Line Support Engineer, you’ll be a key member of the internal IT team, responsible for providing day-to-day technical support across the business. You’ll handle and work on a variety of end-user and infrastructure … related tasks, and contribute to maintaining a smooth and secure IT environment. Key Responsibilities Provide 2nd line support across the organisation (hardware and software). Troubleshoot and resolve issues related to: Windows OS & Office 365 Active Directory & Group Policy Endpoint patching and compliance Apple mobile device support More ❯

Are you an IT professional with a passion for troubleshooting and delivering high-quality end-user support? I am currently looking for a 2nd Line IT Support Engineer to join a leading organisation in the professional services sector, based in their modern offices in South … Manchester. About the Role As a 2nd Line Support Engineer, you’ll be a key member of the internal IT team, responsible for providing day-to-day technical support across the business. You’ll handle and work on a variety of end-user and infrastructure … related tasks, and contribute to maintaining a smooth and secure IT environment. Key Responsibilities Provide 2nd line support across the organisation (hardware and software). Troubleshoot and resolve issues related to: Windows OS & Office 365 Active Directory & Group Policy Endpoint patching and compliance Apple mobile device support More ❯

you a hands-on IT professional with a passion for troubleshooting and delivering high-quality end-user support? I am currently looking for a 2nd Line IT Support Engineer to join a leading organisation in the professional services sector, based in their modern offices in … South Manchester. About the Role As a 2nd Line Support Engineer, you'll be a key member of the internal IT team, responsible for providing day-to-day technical support across the business. You'll handle and work on a variety of end-user and … infrastructure-related tasks, and contribute to maintaining a smooth and secure IT environment. Key Responsibilities Provide 2nd line support across the organisation (hardware and software). Troubleshoot and resolve issues related to: Windows OS & Office 365 Active Directory & Group Policy Endpoint patching and compliance Apple mobile device More ❯

1st & 2nd Line Support - Wakefield Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you’ll help drive … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2nd Line IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we’d love to hear from you. 1st & 2nd Line Support - Wakefield More ❯

1st & 2nd Line Support - Manchester Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you’ll help drive … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2nd Line IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we’d love to hear from you. 1st & 2nd Line Support - Manchester More ❯

2nd Line Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time | Permanent Are you a capable and motivated 2nd Line Engineer looking to join a tech-driven company where your … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with client interaction More ❯

2nd Line Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time | Permanent Are you a capable and motivated 2nd Line Engineer looking to join a tech-driven company where your … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with client interaction More ❯

2nd Line Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time | Permanent Are you a capable and motivated 2nd Line Engineer looking to join a tech-driven company where your … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with client interaction More ❯

2nd line onsite Engineer Salary: £26,000 - 30,000 Location – Newcastle - 3 days onsite What you will be doing A growing and established Newcastle based MSP are seeking a 2nd Line support Engineer to join the team. You will providing … your tickets and taking them through to resolution. Required Skills MSP Experience. Basic networking. Windows server support. Office 365 administration. Networking Experience as a 2nd line support Engineer. Efficient in meeting all SLA’s (including troubleshooting, maintenance and support). Benefits Free IT Certifications. Clear progression pathway. More ❯

2nd Line Support Engineer (Linux) Stockport (Hybrid) 30,000 - 35,000 + Flexible Working + Training + 25 Days Holiday (+ Bank Holidays) + Pension + Global Travel Opportunities Are you a 2nd Line Support Engineer with Linux experience, looking … a key part in DevOps, supporting manufacturing testing and remote deployments, while occasionally travelling overseas to support international clients. This role would suit a 2nd Line Support Engineer with Linux experience, looking to join a leading manufacturing and engineering company where you'll support cutting More ❯

2nd Line Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time | Permanent Are you a capable and motivated 2nd Line Engineer looking to join a tech-driven company where your … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with client interaction More ❯

Managed Service Provider IT support would be preferred for this role! The Second Line Engineer embodies a role characterised by diversity and complexity, encompassing elements of 1st, 2nd, and 3rd Line support. This position fosters the development of a seasoned and reliable professional … specialised skill development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues/requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and set a leading example Document Handling skills … resolving them effectively; Lead by example and demonstrate strong leadership qualities by setting high standards for teamwork, problem-solving, and customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management principles and More ❯

Managed Service Provider IT support would be preferred for this role! The Second Line Engineer embodies a role characterised by diversity and complexity, encompassing elements of 1st, 2nd, and 3rd Line support. This position fosters the development of a seasoned and reliable professional … specialised skill development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues/requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and set a leading example Document Handling skills … resolving them effectively; Lead by example and demonstrate strong leadership qualities by setting high standards for teamwork, problem-solving, and customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management principles and More ❯