11 of 11 Permanent 2nd Line Support Engineer Jobs in the North of England

2nd Line Support Engineer (Citrix, Microsoft) - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists … who provide 1st to 3rd line Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd Line Support Engineer (Citrix, Microsoft) to join the team and help support our customers. As our new 2nd Line … Microsoft) you will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd Line Support Engineer (Citrix, Microsoft) will be responsible for: Provide expert technical support to IT teams & users via phone, email, and More ❯

2nd Line IT Support Engineer Location: Huddersfield, HD3 4EX Salary: Competitive DOE, + Benefits Contract: Full time, Permanent Working Hours: 07.45-16.00 Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support We are … an outstanding and passionately driven team and supported by some of the industry s most insightful and future-thinking consultants and creative leaders. We are now seeking an experienced 2nd Line IT Support Engineer to join our IT team based in Huddersfield. As our 2nd Line IT Support Engineer you will be accountable for providing 2nd line support in person and remotely to our internal customers. Additionally, working on projects and picking up 1st Line Support cases when needed. You will also be responsible for: • To resolve escalated queries and help requests from 1st Line More ❯

2nd Line IT Support Engineer Location: Huddersfield, HD3 4EX Salary: Competitive DOE, + Benefits Contract: Full time, Permanent Working Hours: 07.45-16.00 Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support We are … an outstanding and passionately driven team and supported by some of the industry’s most insightful and future-thinking consultants and creative leaders. We are now seeking an experienced 2nd Line IT Support Engineer to join our IT team based in Huddersfield. As our 2nd Line IT Support Engineer you will be accountable for providing 2nd line support in person and remotely to our internal customers. Additionally, working on projects and picking up 1st Line Support cases when needed. You will also be responsible for: • To resolve escalated queries and help requests from 1st Line More ❯

2nd Line Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK.They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable … and confident 2nd Line Support Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role … role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2nd line remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯

2nd Line Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK. They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a … capable and confident 2nd Line Support Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing … role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2nd line remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯

2nd Line Support Engineer Opportunity for an experienced 2nd Line Support Engineer to join one of the North Easts most rapidly growing Managed Service Providers in their Durham office. Salary between £25,000 and £30,000 depending on experience plus benefits. Contact me on 07441348208 or … Managed Service Providers. With a wealth of experience supporting businesses delivering the highest quality of technical support and infrastructure management, we're now looking for an experienced 2nd Line Engineer to join the team. Benefits: Quarterly performance based bonus scheme. Access to a company vehicle and expenses paid. Employee discount programs. And many … more! What will you be doing? You will be responsible for resolving IT issues to a 2nd Line level, you'll be working closely with a team of engineers and management to help resolve issues as quickly as possible to keep the businesses systems flowing. You will also be a key face for the company attending client More ❯

Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you should be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. … You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key … Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes More ❯

Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you should be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. … You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key … Responsibilities: Handle escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes More ❯

We are currently looking to recruit a 2nd Line IT Support Engineer on a permanent basis for a expanding managed service provider. Your main role will be to provide end user support to a dedicated customer site however occasionally supporting other customers across the region both onsite and remotely from home. More ❯

We are currently looking to recruit a 2nd Line IT Support Engineer on a permanent basis for a expanding managed service provider. Your main role will be to provide end user support to a dedicated customer site however occasionally supporting other customers across the region both onsite and remotely from home. More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range … our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities More ❯