7 of 7 Permanent 2nd Line Support Engineer Jobs in the North of England

Title: 2nd Line IT Support Engineer - MSP Location: Sheffield (office based, with occasional client visits) Salary: £26,000 to £30,000 depending on experience Hours: Monday to Friday, 9.00am to 5.30pm Contract: Full-time, permanent If you're working … enjoy getting stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real responsibility and support around you. We're supporting an established managed services provider in Sheffield who look after a varied client base across ...

Title: 2nd Line Support Engineer – Service Desk Location: Preston, UK (Onsite) Salary: £30,000- £34,000 DOE + Benefits Employment Type: Full Time *All applicants must have the right to work in the UK, our client cannot provide sponsorship* About the Company … base. They are known for their technical expertise, collaborative culture, and commitment to high-quality client support. Role Overview We are seeking an experienced 2nd Line Support Engineer to join a busy service desk environment, providing advanced support to client ...

Title: F ield Service Engineer (2nd Line/ITIL Modern Service Desk) Location: HQ Harrogate & client sites across Yorkshire (Hybrid) Salary: £30,000 - £37,000 Requirements: Microsoft AZ-700 & ITIL Certification (Mandatory) Role Overview Are you a technical problem-solver who thrives on the variety … field-based work? Our client is growing the team again and now need a 2nd Line Field Engineer who values user experience as much as technical resolution. Unlike traditional reactive roles, you will be a proactive partner, utilizing ITIL 4 principles to not only ...

Were partnering with a global organisation to hire a 2nd Line Infrastructure Engineer to support and enhance their group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects. The Role … resolve 2nd line BAU tickets in line with SLAs Act as an escalation point for local IT teams Provide remote and on-site support to users Support infrastructure, network, and security projects Assist senior engineers with servers, networks, backups ...

Role; 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and car Role Overview We're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with 1st Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments. Key Responsibilities * Handle escalated support tickets and perform detailed troubleshooting * Provide remote and occasional onsite support to business clients * Support ...

Dedicated 2nd Line Engineer Location: Lowton (Customer Site) – 3/4 days per week, occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, we are looking for a Dedicated IT Service Desk Engineer … business Active Social Committee organising events and activities Key Responsibilities Deliver excellent customer care and support through efficient ticket management Provide 1st & 2nd line fixes via phone and email Resolve incidents and requests, escalating where appropriate Perform ticket triage, prioritising and escalating as required Liaise ...

Second Line Support Engineer – Managed Services About the Company Join a highly respected Managed Services Provider known for developing emerging talent and investing in long-term career growth. Based in the heart of Edinburgh, they’re looking for someone who enjoys being part … Services environment or an internal IT support professional eager to transition into MSP work. You should be comfortable handling first and second line issues and enjoy the variety that comes with supporting multiple clients. Technical Experience (desired): Office 365 administration & support MDM (InTune) Microsoft ...