3rdLineEngineer (MSP) Location: Preston Salary: £40 - 45k plus more benefits The Opportunity for you Are you currently working at 3rdline at an MSP and slightly bored of the same, mundane routine, servicing the same corporate clients day in day … to attend work trips to the South of France, Spain (and other warm countries) to audit, install, and commission new tech on superyachts? As 3rdlineengineer in this company, you ll be based in the Preston office, working for an MSP who provide IT … who has some good experience with 365, Azure, SCCM and also with a solid networking background. If you have hands on experience at 3rdline at another MSP, then this could be the opportunity for you. We re after someone who has experience working in this More ❯
A key client of ours is looking for a 3rdLine Support Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rdLine Support Engineer: First point of escalation … knowledge across the service desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rdLine Support Engineer 3-5 years experience within a 2nd/3rdLine Support role within a … desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rdLine Support Engineer will be paid a pro-rata'd salary of up to £40,000 per annum. If interested More ❯
A Senior 3rdline Support Engineer is required to troubleshoot complex software and hardware issues whilst optimising systems performance in an industrial/manufacturing environment located in Leeds. Client Details The company is a large organisation in the industrial/manufacturing sector, known for its … needs are met. Proactively stay updated with latest industry trends and advancements. Ensure compliance with all IT policies and procedures. Profile A successful Senior 3rdline Support Engineer should have: A degree in Computer Science or related field. Proficiency in system troubleshooting and tech support. … Electric Vehicle Salary. This is a great opportunity to work in a supportive and professional environment in Leeds, where your skills as a Senior 3rdline Support Engineer will be highly valued. We encourage all eligible candidates to apply. This role requires 4 days on More ❯
Leeds, West Yorkshire, Belle Isle, United Kingdom Hybrid / WFH Options
Michael Page
A Senior 3rdline Support Engineer is required to troubleshoot complex software and hardware issues whilst optimising systems performance in an industrial/manufacturing environment located in Leeds. Client Details The company is a large organisation in the industrial/manufacturing sector, known for its … needs are met. Proactively stay updated with latest industry trends and advancements. Ensure compliance with all IT policies and procedures. Profile A successful Senior 3rdline Support Engineer should have: A degree in Computer Science or related field. Proficiency in system troubleshooting and tech support. … Electric Vehicle Salary. This is a great opportunity to work in a supportive and professional environment in Leeds, where your skills as a Senior 3rdline Support Engineer will be highly valued. We encourage all eligible candidates to apply. This role requires 4 days on More ❯
Senior Support Engineer (3rdLine Support) Seeking a skilled Senior Support Engineer to provide expert 3rdline support across internal and external users. You'll resolve complex incidents across Microsoft 365, Azure, and on-premises systems, driving first-time fixes … and improvements. Enjoy autonomy and technical growth in this hands-on role. Responsibilities: Deliver advanced 3rdline support for Microsoft 365, Azure, Intune, SharePoint, Windows Server (2016–2022), SQL Server, and Windows 10/11. Manage and prioritize complex incidents via various channels to meet SLAs. Execute More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Lorien
3rdLine Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rdLine Support Engineer to help them grow the team based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure) when needed. This role More ❯
My client is looking for an experienced 3rdLine Support Engineer to join their team. This is an exciting opportunity for you to join a growing MSP where you can grow and develop your career. Job Summary They are seeking a dedicated and skilled 3rdLine Support Engineer to join their dynamic team. The ideal candidate will be responsible for providing exceptional technical support to their clients, ensuring their systems operate smoothly and efficiently. This role requires strong problem-solving abilities, excellent communication skills, and a solid understanding of computer … networking and desktop support. Duties Provide up to third-line support for technical issues related to software troubleshooting and hardware malfunctions. Assist customers with inquiries and resolve issues in a timely manner, ensuring high levels of customer satisfaction. Maintain and manage office systems, including desktop support for users. More ❯
M27, Wardley, City and Borough of Salford, Greater Manchester, United Kingdom
Pure 4 Recruitment
My client is looking for an experienced 3rdLine Support Engineer to join their team. This is an exciting opportunity for you to join a growing MSP where you can grow and develop your career. Job Summary They are seeking a dedicated and skilled 3rdLine Support Engineer to join their dynamic team. The ideal candidate will be responsible for providing exceptional technical support to their clients, ensuring their systems operate smoothly and efficiently. This role requires strong problem-solving abilities, excellent communication skills, and a solid understanding of computer … networking and desktop support. Duties Provide up to third-line support for technical issues related to software troubleshooting and hardware malfunctions. Assist customers with inquiries and resolve issues in a timely manner, ensuring high levels of customer satisfaction. Maintain and manage office systems, including desktop support for users. More ❯
rd LineEngineer (MSP) Location: Preston Salary: £40 - 45k plus more benefits The Opportunity for you Are you currently working at 3 rd line at an MSP and slightly bored of the same, mundane routine, servicing the same corporate clients day in day out … trips to the South of France, Spain (and other warm countries) to audit, install, and commission new tech on superyachts? As 3 rd lineengineer in this company, youll be based in the Preston office, working for an MSP who provide IT + wireless solutions to … a wide client base including 100's of superyachts! This is a very exciting role and will suit an inquisitive engineer who is constantly has their finger on the pulse by way of up-and-coming technologies. Youll be coming in to a fluid team where you can More ❯
Keswick, Braithwaite, Cumbria, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rdLine) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rdLine) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere … and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rdline support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients More ❯
Employment Type: Permanent
Salary: £27000 - £37000/annum Depending on Experience
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Charterhouse
we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rdline IT Support Engineer to join our team. The role will require you to take responsibility of a variety of … IT tasks, these include building, maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rdline support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within More ❯
Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rdLine IT Support & Project Engineer At the heart of my client's technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … supported them, but because you've helped design and build them. You're the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯
Burnley, Lancashire, United Kingdom Hybrid / WFH Options
Safran companies
our preferred MSPs to deliver key IS projects and ongoing proximity support for our Industrial and IS Infrastructure. We require a highly motivated thirdlineengineer, who can work with multinational teams and local customers to ensure business continuity and digital innovation while maintaining the highest … reward • Hybrid working option • Electric car charging points on site • Enter a draw to win a Burnley Football Club hospitality match day experience • Line manager leadership conference every 6 months • Fully funded quarterly site team-building events What do you need from me? - Potential candidates should have at More ❯
Burnley, Lancashire, United Kingdom Hybrid / WFH Options
Safran
our preferred MSPs to deliver key IS projects and ongoing proximity support for our Industrial and IS Infrastructure. We require a highly motivated thirdlineengineer, who can work with multinational teams and local customers to ensure business continuity and digital innovation while maintaining the highest … reward * Hybrid working option * Electric car charging points on site * Enter a draw to win a Burnley Football Club hospitality match day experience * Line manager leadership conference every 6 months * Fully funded quarterly site team-building events What do you need from me? - Potential candidates should have at More ❯
The Department has complete ownership of our Microsoft modern workplace solutions combined with Microsoft Dynamics. Job Purpose/Primary Objective The 3 rd Line IT Support role is a critical position within the IT department, serving as the highest level of technical support. The 3 rd Line … support for complex technical issues, ensuring timely and effective resolution fully documented in the ITSM Solution. Handling escalated incidents from 1st and 2nd line support, performing thorough diagnostics and root cause analysis. Processing Post Incident Reviews where Users report that issues have not been resolved to a satisfactory … changing technologies and a dynamic work environment. A minimum of 5 years of experience in IT support, with at least 2 years in a 3rdline support role. A strong understanding of business processes and how they can be supported and improved by technology. Education Requirements Relevant More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Pardoe Wray
Level 3 IT Technician with a MSP background is required by my client an MSP based in Newcastle. They are looking for someone who can handle escalated support requests, manage client IT systems, and contribute to project work. Whilst ensuring More ❯
NE1, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Pardoe Wray
Level 3 IT Technician with a MSP background is required by my client an MSP based in Newcastle. They are looking for someone who can handle escalated support requests, manage client IT systems, and contribute to project work. Whilst ensuring More ❯