3rd Line Support Team Leader
- Hiring Organisation
- Exposed Solutions
- Location
- CH65, Ellesmere Port Town, Cheshire West and Chester, Cheshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £40000/annum
service desk on a day to day basis. The service desk is responsible for Incidents, Problems, Service & Change requests. They Manage, Monitor and Support all client services through the Service Desk, this is therefore a key role. You will need not only the technical skills to problem solve … Produce high-quality documentation, change control compliance, and technical guides. Skills & Experience: · 3+ years in Managed Service environment delivering IT support/3rd line · Strong Microsoft server, Azure, and endpoint management experience. · Advanced networking: firewalls, site-to-site VPNs, network topologies, ADVPN. · VOIP and telephony ...