A key client of ours is looking for a 3rdLineSupportEngineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rdLineSupportEngineer … desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rdLineSupportEngineer 3-5 years experience within a 2nd/3rdLineSupport … desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rdLineSupportEngineer will be paid a pro-rata'd salary of up to £40,000 per annum. More ❯
Senior SupportEngineer (3rdLineSupport) Seeking a skilled Senior SupportEngineer to provide expert 3rdlinesupport across internal and external users. You'll resolve complex incidents across Microsoft 365, Azure … and on-premises systems, driving first-time fixes and improvements. Enjoy autonomy and technical growth in this hands-on role. Responsibilities: Deliver advanced 3rdlinesupport for Microsoft 365, Azure, Intune, SharePoint, Windows Server (2016–2022), SQL Server, and Windows 10/11. Manage and More ❯
A Senior 3rdlineSupportEngineer is required to troubleshoot complex software and hardware issues whilst optimising systems performance in an industrial/manufacturing environment located in Leeds. Client Details The company is a large organisation in the industrial/manufacturing sector, known … needs are met. Proactively stay updated with latest industry trends and advancements. Ensure compliance with all IT policies and procedures. Profile A successful Senior 3rdlineSupportEngineer should have: A degree in Computer Science or related field. Proficiency in system troubleshooting and … Electric Vehicle Salary. This is a great opportunity to work in a supportive and professional environment in Leeds, where your skills as a Senior 3rdlineSupportEngineer will be highly valued. We encourage all eligible candidates to apply. This role requires More ❯
Leeds, West Yorkshire, Belle Isle, United Kingdom Hybrid / WFH Options
Michael Page
A Senior 3rdlineSupportEngineer is required to troubleshoot complex software and hardware issues whilst optimising systems performance in an industrial/manufacturing environment located in Leeds. Client Details The company is a large organisation in the industrial/manufacturing sector, known … needs are met. Proactively stay updated with latest industry trends and advancements. Ensure compliance with all IT policies and procedures. Profile A successful Senior 3rdlineSupportEngineer should have: A degree in Computer Science or related field. Proficiency in system troubleshooting and … Electric Vehicle Salary. This is a great opportunity to work in a supportive and professional environment in Leeds, where your skills as a Senior 3rdlineSupportEngineer will be highly valued. We encourage all eligible candidates to apply. This role requires More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Lorien
3rdLineSupportEngineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rdLineSupportEngineer to help them grow the team based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure … when needed. This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, HTTP/S, Certs, basic More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Charterhouse
we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rdline IT SupportEngineer to join our team. The role will require you to take responsibility of a … variety of IT tasks, these include building, maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rdlinesupport within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills … at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain More ❯
NE1, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Pardoe Wray
with a MSP background is required by my client an MSP based in Newcastle. They are looking for someone who can handle escalated support requests, manage client IT systems, and contribute to project work. Whilst ensuring exceptional customer support and SLA obligations are met. Responsibilities: Provide … technical support and maintain clients' IT assets and systems. Deliver excellent customer service from issue reporting to resolution. Act independently or as part of a team, managing multiple support requests effectively. Experience and Skills Required: Minimum 2 years in similar role. MSP experience. Relevant academic studies. More ❯