2 of 2 Permanent Behavioural Change Jobs in the North of England

role in Claire House The post holder reports to the Application Development Manager and will act as a supporting consultant, expert, and agent of change and provide high quality technical business application project support through to test and release. Main duties and responsibilities Supporting implementation of system changes … applications. Identifying users' needs and communicating them with third party agencies. Conformance with documentation and ICT strategy, adhering to agreed business processes. Working within change management flows/structures. Providing ad-hoc ongoing support and troubleshooting for systems. Working closely with and being an escalation point ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer … looking for an experienced leader to deliver a cutting-edge transformation programme for our Customer Contact Centre. This is your chance to drive cultural, behavioural, and technical change while modernising customer experience and enhancing digital capabilities. What you'll do: Develop and own the end-to-end contact ...