Deskside Support Engineer
- Hiring Organisation
- Stefanini UK Ltd
- Location
- Ellesmere Port, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
Receive and resolve issues from Tiers 1,2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location / onsite - in cooperation with the resolver group who transferred the issue, if necessary; Provide troubleshooting and problem resolution support for all network devices; Coordinate … resolve hardware and software problems, as required; Receive and resolve hardware or software related issues from Tiers 1,2 and 3 when break-fix is necessary to solve an issue at location / onsite; Interface with hardware and software vendors for planning ...