Group Customer Experience Platform Specialist role
- Hiring Organisation
- DFS Furniture Ltd
- Location
- Doncaster, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
behaviour, article performance, or chatbot/IVR performance metrics. Experience working in customer service, customer operations, or digital experience teams. Desirable: Familiarity with conversational design or digital assistant optimisation. Exposure to UX writing, service design, or operational content roles. ...