2 of 2 Permanent Customer Engineer Jobs in the North of England

Customer Network Engineer Location – Sheffield National Travel Required At Vivedia, we support life’s biggest and most meaningful moments, from weddings and citizenship ceremonies to final farewells. Behind every one of these moments is a seamless AV experience. And behind that? Reliable, secure connectivity. As a Customer Network Engineer, you’ll play a vital role in making sure our technology performs exactly as it should, without interruption. You’ll take ownership of the networks that power our systems, working with customers, providers and internal teams to keep everything connected. The role This is a hands ...

Purpose Reporting to the Technical Sales Manager, the 1 st Line Customer Support Engineeris responsible forproviding professional and effective technical support to customers across the UK. Based at the Tankersley (Barnsley) site, this role is key tomaintainingand enhancing Dura-IDs growth and reputation by supporting customers with technical issues … with our customers. Carry out on-site hardware repair and support work at the Tankersley site. Advise customers on printing solutions and consumables. Manage customer support andconsumablescontracts, including renewals and billing. Coordinate technical support with third-party suppliers. Maintainaccurateticket information and records inourCRM system. Work collaboratively with sales ...