17 of 17 Permanent Design Thinking Jobs in the North of England

Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your … approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts Recommend and execute … project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and More ❯

Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your … approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts Recommend and execute … project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and More ❯

Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your … approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and contribute to business growth. Key responsibilities: User-centred design leadership and strategy Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts Recommend and execute … project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and More ❯

working on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, youll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. Youll balance a strategic UX mindset with … an exceptional eye for detail in visual design, ensuring we deliver a product thats both intuitive and impactful. Youll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What Youll Be Doing Lead the design … the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic thinking to ensure our design vision supports More ❯

on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, you’ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You’ll balance a strategic UX mindset … with an exceptional eye for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing … Lead the design of seamless digital journeys, reducing the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic More ❯

a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights … the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey … be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience More ❯

Lead Designer – eCommerce 📍 Manchester (Hybrid: 1 day per week in office) | 💼 Permanent | 💷 Competitive Salary We’re looking for a Lead Designer with a great progression opportunity to Head of Design to lead a small creative team within a fast-paced, data-driven eCommerce agency. You’ll take ownership of all design delivery across a portfolio of clients, working … on everything from high-performing Shopify storefronts to internal brand projects. With a small design team to manage, you’ll shape how design drives results, balancing hands-on design (around 60%) with leadership, mentoring and client-facing work. What you’ll be doing: Leading, mentoring and scaling a multidisciplinary design team Owning creative direction across client … projects & internal brand assets Turning CRO insights into high-converting designs across UI and UX Guiding clients through discovery, scoping and design strategy conversations What we’re looking for: 5+ years in UI/UX design Leadership/mentoring experience in either agency or in-house settings Strong balance of creative vision, user-first design thinking More ❯

Lead Designer – eCommerce 📍 Manchester (Hybrid: 1 day per week in office) | 💼 Permanent | 💷 Competitive Salary We’re looking for a Lead Designer with a great progression opportunity to Head of Design to lead a small creative team within a fast-paced, data-driven eCommerce agency. You’ll take ownership of all design delivery across a portfolio of clients, working … on everything from high-performing Shopify storefronts to internal brand projects. With a small design team to manage, you’ll shape how design drives results, balancing hands-on design (around 60%) with leadership, mentoring and client-facing work. What you’ll be doing: Leading, mentoring and scaling a multidisciplinary design team Owning creative direction across client … projects & internal brand assets Turning CRO insights into high-converting designs across UI and UX Guiding clients through discovery, scoping and design strategy conversations What we’re looking for: 5+ years in UI/UX design Leadership/mentoring experience in either agency or in-house settings Strong balance of creative vision, user-first design thinking More ❯

Lead Designer – eCommerce 📍 Manchester (Hybrid: 1 day per week in office) | 💼 Permanent | 💷 Competitive Salary We’re looking for a Lead Designer with a great progression opportunity to Head of Design to lead a small creative team within a fast-paced, data-driven eCommerce agency. You’ll take ownership of all design delivery across a portfolio of clients, working … on everything from high-performing Shopify storefronts to internal brand projects. With a small design team to manage, you’ll shape how design drives results, balancing hands-on design (around 60%) with leadership, mentoring and client-facing work. What you’ll be doing: Leading, mentoring and scaling a multidisciplinary design team Owning creative direction across client … projects & internal brand assets Turning CRO insights into high-converting designs across UI and UX Guiding clients through discovery, scoping and design strategy conversations What we’re looking for: 5+ years in UI/UX design Leadership/mentoring experience in either agency or in-house settings Strong balance of creative vision, user-first design thinking More ❯

Are you a hands-on UX leader who thrives on shaping strategy while still rolling up your sleeves in the design process? Job Title: UX Manager Salary: Up to £85k Based: Manchester (Hybrid) This is an exciting opportunity for a UX Manager to join a forward-thinking business at the forefront of delivering innovative solutions to thousands of … organisations across the UK. You’ll be the bridge between leadership and execution, balancing the coaching and development of a growing UX team with active involvement in design delivery. The Role Lead and mentor a small team of UX Designers, inspiring best practice and raising the bar on quality and creativity. Champion user-centred design across the organisation … every stage of product development. Work in partnership with Product Owners, Developers, and wider stakeholders to ensure seamless end-to-end user journeys. Balance strategic leadership with hands-on design work – from user research and wireframes to high-fidelity prototypes. Drive continuous improvement in UX processes, methodologies, and tools to elevate the digital experience. About You A proven UX More ❯

Are you a hands-on UX leader who thrives on shaping strategy while still rolling up your sleeves in the design process? Job Title: UX Manager Salary: Up to £85k Based: Manchester (Hybrid) This is an exciting opportunity for a UX Manager to join a forward-thinking business at the forefront of delivering innovative solutions to thousands of … organisations across the UK. You’ll be the bridge between leadership and execution, balancing the coaching and development of a growing UX team with active involvement in design delivery. The Role Lead and mentor a small team of UX Designers, inspiring best practice and raising the bar on quality and creativity. Champion user-centred design across the organisation … every stage of product development. Work in partnership with Product Owners, Developers, and wider stakeholders to ensure seamless end-to-end user journeys. Balance strategic leadership with hands-on design work – from user research and wireframes to high-fidelity prototypes. Drive continuous improvement in UX processes, methodologies, and tools to elevate the digital experience. About You A proven UX More ❯

Are you a hands-on UX leader who thrives on shaping strategy while still rolling up your sleeves in the design process? Job Title: UX Manager Salary: Up to £85k Based: Manchester (Hybrid) This is an exciting opportunity for a UX Manager to join a forward-thinking business at the forefront of delivering innovative solutions to thousands of … organisations across the UK. You’ll be the bridge between leadership and execution, balancing the coaching and development of a growing UX team with active involvement in design delivery. The Role Lead and mentor a small team of UX Designers, inspiring best practice and raising the bar on quality and creativity. Champion user-centred design across the organisation … every stage of product development. Work in partnership with Product Owners, Developers, and wider stakeholders to ensure seamless end-to-end user journeys. Balance strategic leadership with hands-on design work – from user research and wireframes to high-fidelity prototypes. Drive continuous improvement in UX processes, methodologies, and tools to elevate the digital experience. About You A proven UX More ❯

elicitation mapping user journeys, gathering insights, and turning them into actionable product decisions. Collaborate with UX experts to test prototypes and validate solutions with real customers. Use Agile and Design Thinking to create products that deliver real business value. Champion the voice of the customer, ensuring usability, adoption, and ROI at every stage. What were looking for 4+ … years experience in a Product Management role. A strong track record of product discovery, delivery and launch . Deep experience in customer journey mapping, requirements gathering and service design . Skilled at bringing teams and stakeholders together to consensus on design, scope, and implementation. A natural collaborator with excellent communication and relationship-building skills. Experience in B2B or … marketing, retail, or technology exposure is a plus). Why join us? Shape the future of a customer-facing platform used at scale . Work with an ambitious, forward-thinking product and technology group. Hybrid flexibility: just 2 days a week in Leeds or Manchester . Competitive salary and benefits package. A culture built on collaboration, innovation, and continuous More ❯

Overview Are you a Product Manager, passionate about user-centred design? If solving complex problems that uplift societal value feels rewarding to you, then keep on reading! Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better … outcomes for everyone. Our Senior Product Managers enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline. Role and reporting Reporting to one of our Lead Product Managers, this role is responsible for leading on product within a client delivery team. You … enabling them and holding them accountable for producing high quality outputs and deliverables Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps Contribute to Made Tech's community of practice for Product and collaborate with More ❯

Overview Are you a Product Manager, passionate about user-centred design? If solving complex problems that uplift societal value feels rewarding to you, then keep on reading! Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better … outcomes for everyone. Our Senior Product Managers enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline. Role and reporting Reporting to one of our Lead Product Managers, this role is responsible for leading on product within a client delivery team. You … enabling them and holding them accountable for producing high quality outputs and deliverables Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps Contribute to Made Tech's community of practice for Product and collaborate with More ❯

Experience: Proven track record years of sales, sales support or account management experience with cross-functional teams to sell and deliver customer solutions. Strong collaboration with a problem-solving, design-thinking, customer-centric mindset and demonstrated skills in evaluating situations and identifying multiple solutions. Strong communication with ability to be representative of portfolio of product(s) at conferences … associates or finances across more than one department. Financial acumen. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + More ❯

Good products solve specific problems. What’s more, they solve specific problems that are worth solving. Identifying problems that customers want to be solved is the first element of design thinking. In this context, the PO discovers a range of customer needs through divergent thinking tools, then identifies the ‘jobs to be done’ that are most worth pursuing. … splitting, defines enablers, and incorporates behavior-driven development (BDD) to ensure stories support continuous value flow. The PO also allows space for ‘local’ stories and spikes that advance product design but are not derived explicitly from ART-level features. Prioritise backlog items – Achieving continuous value flow requires that the highest-value backlog items are delivered in the shortest sustainable … with their teams during backlog refinement, iteration planning, and iteration reviews, and with the ART during PI planning, system demos and, if applicable, Inspect and Adapt events. Evolve solution design – Frequent, customer-centric feedback cycles fuel the Plan-Do-Check-Adjust cycle that enables continuous value delivery and the ongoing, relentless improvement of the value stream itself. By gathering More ❯