Service Resilience Lead
- Hiring Organisation
- Scottish and Southern Energy
- Location
- Todmorden, West Yorkshire, UK
- Employment Type
- Full-time
Time | Flexible First options availableThe roleThe Service Resilience Lead is a retained ITSM role within a SIAM Hybrid model, overseeing service resilience, continuity and recovery across the service ecosystem, with a focus on business critical services and their dependencies. The role does not own day to day continuity … recovery activity. Operational coordination remains with the Service Integrator, Service Owners and service providers, while this role assures that the required capabilities, evidence, controls, improvement actions and CSDM-aligned service information are in place and operating effectively. As the retained service management focal point for resilience and continuity assurance ...