Support Analyst (ERP Software)
- Hiring Organisation
- NewVerus
- Location
- East Riding Of Yorkshire, England, United Kingdom
Support Analyst (ERP Software) – Bilingual English/French Yorkshire (Hybrid) We are looking for a customer-focused Support Analyst to join our Clients ERP Software Solutions team. In this role, you will provide functional and technical support to clients using our ERP platform, ensuring timely … issue resolution and an excellent customer experience. Key Responsibilities Respond to customer inquiries and troubleshoot ERP-related issues Support users across core ERP modules (Finance, Supply Chain, Sales, etc.) Document cases, resolutions, and contribute to knowledge base content Escalate complex problems to internal technical and product teams Communicate ...