IT Helpdesk Technician Apprentice
- Hiring Organisation
- QA
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £15,642 per annum
provide associate leadership and management support to Collyhurst Nursery, a Local Authority maintained nursery and Children’s Centres. About the role: The IT Helpdesk Technician Apprentice’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting … actively resolving end user help requests. The team supports, maintains and develops GMAT’s (Greater Manchester Academy Trust) IT support function including all desktop and laptop support. Responsibilities: Resolve assigned IT helpdesk calls Assist with all channels of communication into the helpdesk (phone, email, web portal) To ensure that ...