21 of 21 Permanent IT Analyst Jobs in the North of England

IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst/1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set More ❯

IT Support Analyst – Doncaster Join a growing global business that’s driving innovation across the food, energy, and sustainability sectors. About Us SARIA’s UK operations are part of a global group with a market-leading presence across multiple industries linked to the food chain. From producing high-quality products for human and animal foodstuffs to renewable energy … sites, we’re a diverse and forward-thinking organisation — and we’re growing. The Opportunity As part of our ongoing digital transformation, we’re looking for a proactive IT Support Analyst to join our Doncaster-based Information and Digital Services team. This full-time, permanent, site-based role (Monday to Friday, 40 hours per week) offers the chance … to support a wide range of IT systems across SARIA’s UK and international operations. You’ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment. What You’ll Be Doing Provide 1st and 2nd line technical support across the business, resolving IT issues quickly More ❯

IT Infrastructure Analyst £35,000 - £45,000 Sheffield We are looking for an experienced IT infrastructure analyst to come in and hit the ground running with our client who are the leading manufacturing/engineering organisation. The successful candidate will provide support to an extensive system catalogue across a widespread site operating at a 3rd line … level. Role Overview: Play a key part in the smooth running of the IT infrastructure from network to server stack. Managing physical IT environment, i.e. servers, network switches, etc. Participating in project work, including development of new services, Continual Service Improvement projects and ad hoc operational projects. Assessing risks, identifying critical service and system dependencies and implementing countermeasures. More ❯

Location: Gateshead This is a great opportunity to join our IT team in Gateshead. As an IT Service Desk Analyst , you’ll support the wider team by managing and administering user services, helping to ensure smooth and efficient IT operations across the business. If you’re organised, proactive, and enjoy solving problems, this could be the … perfect next step in your career. As an IT Service Desk Analyst, you’ll: Administer and manage internal line-of-business software systems. Maintain, update, and create documentation to support IT processes. Support IT assets and equipment including iPads, laptops, and mobile phones, liaising with external mobile communications providers. Troubleshoot network issues and liaise with network … providers to resolve them. Take incoming calls and provide remote support for IT issues. Assist with IT projects as needed. As an IT Service Desk Analyst, you’ll have: A strong administrative background and the ability to carry out general administrative tasks efficiently. Effective communication skills, both verbal and written, with a professional and approachable manner. More ❯

IT Service Analyst Macclesfield £28,000 - £36,000 DOE + Hybrid Working + Pension + Free Parking + Life Assurance Excellent opportunity for an IT professional with strong technical experience across Microsoft technologies to join a global manufacturing business offering diverse project exposure, professional development, and a supportive working environment. This company is an international leader in … continue to invest in their technology and people. In this role, you will deliver technical support and troubleshooting within a predominantly Windows-based environment. You will manage and monitor IT infrastructure, resolve incidents and service requests in line with ITIL processes, and take part in global projects focused on system upgrades and service improvements. You'll work with a … global IT team, supporting thousands of users and ensuring a world-class service across multiple sites. The ideal candidate will have strong technical knowledge of Microsoft technologies, networking fundamentals, and backup solutions, alongside a passion for continuous improvement and excellent communication skills. The Role: Provide IT support and troubleshooting across multiple sites and users Resolve incidents and service More ❯

IT Technical Analyst Location: KnutsfordOnsite Salary: £35,000 - £45,000 + benefits Are you a proactive and technically minded IT professional looking to take the next step in your career? I am currently partnering with fantastic organisation that is investing heavily in its technology and people. They are seeking a Technical Analyst to join their established … design, implement and optimise infrastructure solutions. You will be part of a collaborative, forward-thinking environment where professional growth and learning are genuinely encouraged. The Role: As a Technical Analyst, you will play a key part in delivering infrastructure projects and enhancing the organisation's IT security and configuration standards. You will act as a third line escalation … and procedures Supporting software deployments and integrations across hybrid environments Performing system upgrades, patches and maintenance to ensure stability and security Collaborating with external vendors and service providers Maintaining IT security through proactive monitoring and incident response About You: You will bring a solid background in IT infrastructure and a strong understanding of both on premises and cloud More ❯

IT Service Desk Analyst £28,000 - £34,000 | Macclesfield (Hybrid – 3 days onsite) Support users. Solve problems. Keep things running. You know the difference between a quick fix and a proper solution and you’ve got the experience to know when to apply each. Whether it’s a forgotten password, a printer on strike, or something buried … deep in the DNS config, you’re the one people trust to get it sorted. You’re calm under pressure, confident with users, and just as comfortable dealing with 1st line tickets as you are jumping into 2nd line troubleshooting. This is your opportunity to join a well-established IT team in Macclesfield , supporting over 4,500 users … across a complex Windows environment. It’s a hybrid role with a good mix of BAU support, infrastructure monitoring, and the chance to contribute to ongoing projects. What’s in it for you? Salary : £28,000 - £34,000 (depending on experience) Location : Macclesfield - 3 days onsite, 2 days from home Tech Environment : Windows Server, Active Directory, O365, Exchange More ❯

IT Service Delivery Analyst | Liverpool | Up to £30,000 + Benefits Zachary Daniels are delighted to be partnering with a fast-growing UK business to recruit a Technology Service Delivery Analyst . This is an exciting opportunity to join a scaling organisation and play a key role in supporting IT operations, end-user computing, and technology … projects across the company. In this hands-on position, you'll work closely with the IT Manager, supporting business systems, infrastructure, and end users across the head office. You'll help drive improvements, enhance IT service delivery, and act as an ambassador for innovation and technology change. Benefits You'll Enjoy: · Salary up to £30,000 + … performance bonus· 25 days holiday + 8 bank holidays· Free parking onsite & free refreshments· Enhanced maternity & paternity leave· Birthday off (paid) Role Responsibilities: · Provide first-class IT support, resolving incidents and requests efficiently.· Deliver proactive technology service delivery across hardware, software, and networks.· Support and train colleagues in using Microsoft 365, SharePoint, and key business applications.· Manage end-user More ❯

IT Service Delivery Analyst | Liverpool | Up to 30,000 + Benefits Zachary Daniels are delighted to be partnering with a fast-growing UK business to recruit a Technology Service Delivery Analyst . This is an exciting opportunity to join a scaling organisation and play a key role in supporting IT operations, end-user computing, and technology … projects across the company. In this hands-on position, you'll work closely with the IT Manager, supporting business systems, infrastructure, and end users across the head office. You'll help drive improvements, enhance IT service delivery, and act as an ambassador for innovation and technology change. Benefits You'll Enjoy: Salary up to 30,000 + … performance bonus 25 days holiday + 8 bank holidays Free parking onsite & free refreshments Enhanced maternity & paternity leave Birthday off (paid) Role Responsibilities: Provide first-class IT support, resolving incidents and requests efficiently. Deliver proactive technology service delivery across hardware, software, and networks. Support and train colleagues in using Microsoft 365, SharePoint, and key business applications. Manage end-user More ❯

German Speaking IT Applications Analyst Manchester/Hybrid working Our client is a Global leader in their field, boasting a muti billion-dollar revenue increasing year on year. They are looking to an IT Applications Analyst fluent to a professional standard in German to complement their Manchester Applications support team. You will predominantly support German language … offered you would qualify to join their bonus scheme and will be offered a raft of benefits as part of the overall package offered. Key skills and experience required: It is ESSENTIAL that you can demonstrate both verbal and written German language skills – please do not apply if you cannot evidence this Experience of supporting Microsoft Windows, Microsoft Windows More ❯

Job Summary Event Troop UK is seeking an experienced IT Analyst to support our event technology operations, ensuring seamless digital performance, analytics, and system optimization across our platforms. The ideal candidate will bridge data analysis, software performance, and event technology enhancement to drive engagement and innovation. Responsibilities Support the development, customization, and maintenance of event-specific software and … IT solutions. Monitor system and platform performance, troubleshoot technical issues, and recommend optimizations. Analyze event-related data to generate actionable insights for improving attendee engagement and digital performance. Collaborate to improve digital campaigns and user experience. Prepare and maintain technical and analytical reports on IT systems, digital tools, and event software performance. Ensure data integrity, security, and compliance … across all digital platforms and databases. Work closely with the IT Manager to implement enhancements, automate workflows, and support business continuity. Experience Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum 5–8 years of experience in IT analysis, system administration, or software performance monitoring. Strong proficiency in data analytics, reporting tools, and event More ❯

German Speaking IT Applications Analyst Manchester/Hybrid working Our client is a Global leader in their field, boasting a muti billion-dollar revenue increasing year on year. They are looking to an IT Applications Analyst fluent to a professional standard in German to complement their Manchester Applications support team. You will troubleshoot issues as they … offered you would qualify to join their bonus scheme and will be offered a raft of benefits as part of the overall package offered. Key skills and experience required: It is ESSENTIAL that you can demonstrate both verbal and written German language skills to a good standard – please do not apply if you cannot evidence this Experience of supporting More ❯

IT Support Technical Analyst Desktop Support Manchester £30K-£36K+ We are looking for a strong IT Support Technical Analyst to work for an exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT … end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering … world class customer service. Supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems with a strong technical background around Microsoft technologies including but not limited to; Group Policy, Active Directory, DNS, DHCP, Exchange, NTFS and File Sharing permissions. Knowledge of mobile operating systems including both More ❯

Are you an IT Service Desk Analyst looking for your next challenge? This is an exciting opportunity to work for a leading non-profit healthcare organisation. This role is perfect for an IT Service Desk Analyst who can provide IT support to all end users across the organisation. You will be involved in the installation … of PC hardware, software, peripherals, and Microsoft operating systems and applications such as O365. Key Responsibilities: Provide 1st and 2nd Line Support to end users. Support O365 applications. Maintain IT assets. Identify and respond to customer requests. Assist in the delivery of IT upgrades, including hardware and software rollouts. Log incidents and requests using helpdesk software. This is … a 2 month contract, with a likelihood of extension, offering a competitive pro-rata'd salary plus hybrid working arrangements. If you are passionate about IT support and want to make a difference in a healthcare setting, we would love to hear from you! To From Record Yes No Always use these settings More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote Application Support Analyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with experience in … M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high level Aderant queries and … requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Leeds, Mainly Remote Application Support Analyst required to work for a law firm based near Leeds, West Yorkshire. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with … experience in M365 (therefore Office 365 and Sharepoint 365 etc) and it is preferred you have experience with Aderant, the Practice Management System (supporting the basics). Alternatively, the likes of Elite 3E could be considered. Basic SQL skills are required too. We also want someone who is prepared to upskill in the likes of more high level Aderant … queries and requests, along with making a start with Python Development. It really is a great opportunity to develop your skills with the fantastic team around you that are prepared to invest the time into you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills More ❯

The Audit & Risk Recruitment Company are working with a growing Retail business to help them identify a talented IT Controls Analyst. The role is based within the Group IT Risk and Control Team, and will help deliver continuous improvement into the company's IT Controls testing and compliance activities. The team operates as a 2nd line function … which involves working very closely with IT colleagues, Control Owners, and Operators to deliver and manage IT controls, assess technology risks and continually enhance our IT Risk and Control Framework, supporting policies and practices. Key Responsibilities: Conduct controls testing on in scope IT General Controls (ITGC) to determine design and/or operational effectiveness of controls … internal methodology and to external audit standard. Work with 3rd party suppliers to ensure adequate controls assurance is in place including the performance of SOC control reviews. Support the IT Controls Test Lead on issues management and remediation activities to drive improvement over controls performance. Provide operational support for new controls, owners and operators and look for ways to More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression … into areas like systems administration, implementation or IT projects.You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration … users, developers, and senior leaders.You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression … into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through … developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity More ❯

The opportunity I am actively recruiting on behalf of a growing retail/supply chain organisation who are seeking to add to their team with an enthusiastic Business Analyst – to join them and get hands on with a variety of interesting projects over the coming years. This will include the further roll out of their ERP/CRM solution … Reporting tasks – utilising SQL/Power BI Working closely with senior team on project prioritisation, with excellent organisation/attention to detail Requiried skills/experience Proven experience in IT business analysis (preferably 2-3 years) End to end project lifecycle skills – analysis, requirement gathering, process mapping, documentation, testing, training, support ERP/CRM system experience (preferably Microsoft Dynamics More ❯

Interested in a 4 day working week? We're looking for a proactive and customer-focused ICT Service Desk Analyst to join our friendly and supportive ICT team within a leading housing association. This is an excellent opportunity for someone with around one to two years of IT support experience who's ready to take the next step … sacrificing your career ambitions. With modern offices in both York and Leeds, flexibility, and a culture built on trust and inclusion, this is a fantastic opportunity to build your IT career in an organisation that genuinely cares about its people and the communities it serves. This is a hybrid role, with 2/3 days a week being … that values your contribution, we'd love to hear from you. If you don't have an updated CV, no problem send what you have, and we'll take it from there. More ❯