2 of 2 Permanent IT Support Manager Jobs in the North of England

IT Support/IT Manager Purpose We’re looking for an experienced IT professional to provide hands-on support and manage IT systems. This role covers user support, system administration, and ensuring data security, while also helping to develop and improve business applications. The role Deliver 1st line support for staff … Manage servers, networks, and system updates. Oversee data security: backups, firewalls, antivirus, and compliance. Administer remote access (e.g., Citrix) and Microsoft 365. Maintain hardware/software inventory and licences. Support and develop case management and business systems. Manage vendors and IT support contracts. Produce user guides, training, and system reports. Ensure compliance with internal policies and industry … standards. About You Strong knowledge of Microsoft Windows, 365, Windows Server, Active Directory. Familiarity with case management systems, Citrix, email security, and remote support tools. Desirable: security tools, IT asset management, VBA programming. 3+ years in IT support/systems admin (legal/professional services background advantageous). Excellent communication and problem-solving skills. More ❯

Service Desk Manager, IT Support, SC Clearance, COR7384 An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality IT support to major clients throughout the UK. The Role As the Service Desk Manager, you'll lead a skilled technical … team providing exceptional support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving process improvement, and ensuring smooth day-to-day operations within a 24/7 support environment. You'll oversee incident management, service delivery, and continuous improvement - ensuring customers experience reliability, transparency, and outstanding technical care. … The Company Our client is a leading MSP provider specialising in delivering secure networks and solutions to clients across the UK. The Service Desk Manager will join a dynamic team that values hard work and innovative thinking, working primarily onsite from their offices near Bradford, with occasional visits to client sites. This role requires UK residency and eligibility for More ❯