1 to 25 of 174 Permanent ITIL Jobs in the North of England

manage and prioritise multiple tasks simultaneously Be flexible in their approach to travel and projects undertaken Be driven to learn new tech and self-improve A strong understanding of ITIL best practice and frameworks Technical Skills - Essential Microsoft Windows Strong working knowledge of Windows Server Environments DNS and DHCP Deep working knowledge of Active Directory etc. Continuous improvement work Desktop More ❯

Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics, specifically Systrack/Nexthink (Non More ❯

leadership.  Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. Preferred Skills  ServiceNow Certified System Administrator (CSA).  ITIL v4 qualified.  Experience with Agile/Scrum methodologies & tools.  ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications.  Experience in designing and implementing AI solutions to enhance service operations capabilities More ❯

leadership. Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. Preferred Skills ServiceNow Certified System Administrator (CSA). ITIL v4 qualified. Experience with Agile/Scrum methodologies & tools. ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications. Experience in designing and implementing AI solutions to enhance service operations capabilities More ❯

a strong candidate are the following: Citrix applications, Genesys, Freshservice. Reasonable networking understanding, Meraki knowledge would be an advantage (but not essential). Any infrastructure and Windows server experience. ITIL v3/v4 Certification (ideal but not essential). MCDST Microsoft certified desktop support technician. MCP: Windows 10. A Level, BTEC, NVQ in Information Technology. Degree of any level or More ❯

Volt, Windows 7, Exchange, Outlook, and other Microsoft applications is a big plus! You’ll thrive by communicating confidently and thoughtfully with a wide variety of colleagues and suppliers. ITIL v3 Foundation is desirable. If you come from a customer service and IT background and enjoy collaborating within a large, dynamic team, this role is perfect for you. You’ll More ❯

Volt, Windows 7, Exchange, Outlook, and other Microsoft applications is a big plus! You’ll thrive by communicating confidently and thoughtfully with a wide variety of colleagues and suppliers. ITIL v3 Foundation is desirable. If you come from a customer service and IT background and enjoy collaborating within a large, dynamic team, this role is perfect for you. You’ll More ❯

level or equivalent experience Formal Project Management Qualification (PRINCE2 Foundation) or ability to demonstrate substantial experience and success in supporting the delivery of projects Formal IT Service Management Qualification (ITIL Foundation) Desirable Rhapsody Professional Qualification Umbraco Professional Qualification SharePoint Online Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as More ❯

Experience supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual Data Center and Microsoft HyperV Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Own car with Business Level Insurance The ideal candidate will have previous experience in IT Support\Helpdesk with solid Customer Service experience and preferably be Microsoft certified. Steeper is More ❯

Experience supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual Data Center and Microsoft HyperV Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Own car with Business Level Insurance The ideal candidate will have previous experience in IT Support\Helpdesk with solid Customer Service experience and preferably be Microsoft certified. Steeper is More ❯

UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯

related subject or equivalent experience GCSE English and Maths (grade A-C, or 4 and above) Evidence of continuous professional and personal development within the last 12 months Desirable ITIL Foundation Experience Essential Previous telephone and customer service experience Working knowledge and experience of all Microsoft office Products Desirable Previous experience in an NHS IT organisation Previous experience on a More ❯

Oracle, Google) or equivalent knowledge, skills and experience. Relevant Leadership Qualification or equivalent knowledge, skills and experience. (e.g. ILM/CMI/Degree) Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Evidence of continued professional development Desirable Professional, managerial and leadership qualification or equivalent experience at senior management level. Knowledge, Training & Experience Essential Proven experience in team management, work scheduling More ❯

IT environment. Proven track record in managing change requests and executing quality assurance processes. Strong knowledge of software testing methodologies, tools, and processes. Familiarity with change management frameworks (e.g., ITIL) and project management practices. Proficiency in Microsoft Office Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. Strong communication and More ❯

IT environment. Proven track record in managing change requests and executing quality assurance processes. Strong knowledge of software testing methodologies, tools, and processes. Familiarity with change management frameworks (e.g., ITIL) and project management practices. Proficiency in Microsoft Office Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. Strong communication and More ❯

have the chance to build or strengthen include: Container platforms and orchestration (Docker, Kubernetes) Monitoring and observability tools (Splunk, Prometheus, Grafana) Infrastructure-as-code and CI/CD pipelines ITIL or service management frameworks Mentoring and technical leadership across the 24x7 function This is more than a jobits a chance to define how infrastructure is delivered and evolved in a More ❯

have the chance to build or strengthen include: Container platforms and orchestration (Docker, Kubernetes) Monitoring and observability tools (Splunk, Prometheus, Grafana) Infrastructure-as-code and CI/CD pipelines ITIL or service management frameworks Mentoring and technical leadership across the 24x7 function This is more than a jobits a chance to define how infrastructure is delivered and evolved in a More ❯

for example MCTS qualification or attending accredited IT courses IT qualification Desirable Working towards a Post-Graduate Degree in a relevant subject Management qualification (such as Prince2, iLM or ITIL) Microsoft SQL Certification Snowflake certification Experience Essential Minimum of 2 Years' Experience writing advance SQL Experience in Database & Data Warehouse Design Experience within the Business Intelligence field. Experience of Assisting More ❯

a minimum this will require at least 5 years residency within the UK Certifications in Enterprise Architecture frameworks (TOGAF, LeanIX, ArchiMate and more), Cloud (AWS, Azure or GCP), Agile, ITIL, COBIT or any leading platform solution would be advantageous Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That More ❯

UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯

and communication skills are essential SC Clearance held or eligible for SC It would be beneficial if the candidate has at least one IT related Certification such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Understanding of common IT delivery frameworks and methodologies Additional Information Netcompany Academy Through our Netcompany Academy, we offer a diverse range of courses, seminars More ❯

investigations and resolutions. Support Continual Service Improvement (CSI) by providing insights and data-driven recommendations to enhance service stability. Qualifications Experience working in a Problem Management role within an ITIL-based Service Management environment. Knowledge of ITIL4 practices ITIL4 Foundation certification is desirable. Familiarity with ServiceNow Problem Management and other ITSM platforms. Strong analytical skills with the ability to interpret More ❯

their pros/cons. Qualifications Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience). AWS Certifications (Solutions Architect, SysOps Administrator, Security Specialty – desirable). ITIL Foundation certification – desirable. Knowledge of Cyber Security solutions and standards (Cyber Essentials+, ISO27001). Working Relationships Internal: IT Support Team Digital businesses (3 key entities) Infrastructure & Security Teams Business Communication More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯