1 to 25 of 90 Permanent ITIL Jobs in the North of England

with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help ...

/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure to Intune, SCCM, Active Directory ...

multiple priorities Strong stakeholder management and communication skills Demonstrable experience delivering IT strategies and roadmaps Desirable Experience Experience in multi-site or international environments ITIL or similar service management frameworks Knowledge of automation/DevOps practices Experience managing IT budgets and vendor contracts Personal Attributes Hands-on, proactive, and solutions ...

priorities. Able to work independently and as part of a wider technical team. A full UK driving licence would be beneficial. Microsoft, CompTIA or ITIL certifications would be advantageous. Benefits Salary of £30,000 - £35,000 Hybrid working 25 days' annual leave plus bank holidays Additional day off for your ...

service management processes. Excellent troubleshooting, communication and customer service skills. A proactive approach with the ability to perform well under pressure. Desirable Skills ITIL, Azure Fundamentals, CompTIA or similar certifications. Experience with Microsoft Dynamics, PowerApps or Salesforce. Previous experience within legal, claims or fleet management environments. ...

. Experience working in financial services, legal, or debt recovery sectors. Experience of Ansible, Terraform or similar automation tools. Awareness of security frameworks and ITIL best practices. Strong problem-solving, analytical and writing skills. Comfortable working independently or as part of a team. Personal Attributes: · Excellent communication and interpersonal skills. ...

. Experience working in financial services, legal, or debt recovery sectors. Experience of Ansible, Terraform or similar automation tools. Awareness of security frameworks and ITIL best practices. Strong problem-solving, analytical and writing skills. Comfortable working independently or as part of a team. Personal Attributes: · Excellent communication and interpersonal skills. ...

governance, audit and compliance exposure. IT project delivery experience. Experience acting as senior escalation point/deputy capacity. IT related degree or equivalent experience. ITIL Foundation and Microsoft certifications desirable. In return, you will join a fantastic organisation within critical infrastructure, offering a role with real purpose and impact. ...

service. Incident, request and problem management within an IT Service Management environment. Desirable Qualifications IT-related qualifications (BTEC, A Level, HNC or equivalent). ITIL v4 Foundation. Microsoft certifications such as Azure Fundamentals or equivalent. Why Apply? This is an excellent opportunity to join an organisation where technology plays ...

continuous improvement. Strong analytical skills with experience interpreting service data and producing management reports. A solid understanding of IT Service Management principles and the ITIL framework. Candidates must: Be commutable to West Cumbria Excellent communication skills Must be eligible for SC This is a primarily site-based position with occasional ...

VMware vSphere and Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles Exposure to enterprise-scale Azure, VMware, backup ...

fast-paced environment Desirable: Experience in a multi-site or fast-paced operational business Exposure to IT projects (rollouts, migrations, upgrades) Knowledge of ITIL practices Full UK driving licence What we are looking for: A practical, hands-on support engineer who is comfortable working directly with users Someone who takes ...

cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Experience working on projects to install or upgrade commercial SaaS ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Experience working on projects to install or upgrade commercial SaaS ...

with the relevant experience or job titles of; IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician may also be considered for this role. ...

Windows environments Experience in a 2nd line or senior IT support role Ability to mentor and support junior colleagues Good understanding of ITIL or structured service desk processes (formal certification not required) Strong communication skills and stakeholder management ability Customer-focused approach with a proactive attitude What Our Client Offers ...

vendors, ensuring delivery to agreed standards, timelines, and contractual commitments Strong working knowledge of Microsoft technologies, including Windows Server, 365 & Azure services Awareness of ITIL Service Management practices and IT Architecture/Design processes (e.g. TOGAF) Relevant certifications (e.g., Prince2, PMP, MSP) are highly desirable What ...

service quality, user experience, processes and tooling, raising where strategic decisions or investment are required. This role will require technical ability: Demonstrable understanding of ITIL practices, including incident, request and problem management Practical experience using Jira Service Management or a similar IT service management system Working knowledge of IT ticketing ...

ability and customer service mindsetClear and confident communication skills Desirable SkillsKnowledge of Dynamics 365 Field Service or CE modulesExperience with Power AutomateService Management or ITIL experienceBasic SQL or data querying knowledge Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply ...

mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply ...

Strong documentation skills (plans, budgets, risks, timelines) Strong stakeholder management Nice to Have Exposure to Microsoft tech stack (365, Azure, Windows Server) Knowledge of ITIL/service management frameworks Awareness of architecture frameworks (TOGAF) Certifications such as PRINCE2, PMP, AZ-900, MS-900 Experience in digital transformation/hybrid cloud ...

Infrastructure as Code (Terraform/Bicep). Knowledge of security best practices and identity management. Azure, Microsoft or VMware certifications. Experience working within an ITIL-based environment. Benefits Competitive salary Annual bonus Company pension Hybrid working Ongoing professional development Employee discounts and wellbeing benefits Generous annual leave Oscar Associates ...

personal projects, or work experience) Basic awareness of infrastructure concepts (e.g., Active Directory, DNS, DHCP) Interest in the gaming or creative industry Awareness of ITIL or IT service management concepts Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents ...