24 of 24 Permanent ITIL Foundation Certificate Jobs in the North of England

collaboratively within a team. Experience with IT Service Management tools. Basic knowledge of Active Directory and Exchange. Experience with remote support tools. Certifications such as CompTIA Network+ or equivalent. ITIL Foundation certification or similar is a plus. THE POSITION We are looking for a full-time 1st Line IT Support Engineer to join our team. In this role More ❯

Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team More ❯

provide a responsive, cost-effective and quality-driven service to Calderdale & Huddersfield NHS Trust and the local informatics customer community (including external application tenants), specialising in IT Infrastructure Library (ITIL) best practices support, planning and architecture. This role also requires BMC Helix ITSM Service Management Reporting domain experience. While the post offers the flexibility of home remote working the … to join the rota if required. Main duties of the job Maintain a current working knowledge of our customers business and their objectives, in particular Calderdale and Huddersfield NHS Foundation Trust. Keeping up to date with Organisational change, where it may impact the service. Keep up to date with technological change in the realm on ITSM Toolsets and related … and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community. Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in More ❯

Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Azure AI Engineer Associate (desirable) TOGAF 9 Certification (desirable) ITIL Foundation Certification (desirable) Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team A flexible approach More ❯

of a team Highly motivated, with a pro-active approach to workload Able to work proactively under their own initiative Experience with small project delivery Qualifications/Education required ITIL Foundation Certified or experience with ITIL Experience in using IT Service Management and CRM solutions is desirable More ❯

of IT Service Delivery best practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic hardware diagnostics/triage … ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance the time you need to rest and More ❯

appropriately. Person Specification Education & Qualifications Essential A higher education qualification in a computing/engineering/technical discipline or relevant equivalent acquired experience combined with a vocational IT qualification ITIL Foundation Certificate (to be passed within 12 months of appointment) Desirable Microsoft Certified Professional Certificate Knowledge Essential A good knowledge of computer architecture, Windows operating systems … and office applications Data Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation Mobile Device Management Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows operating system and standard office applications Desirable Experience of supporting mobile technologies Working with an … ITIL based Service Desk System Administering network and email user accounts Skills & Abilities Essential Good written and verbal communication skills Excellent analytical and problem solving skills Work proactively and without supervision Communicate clearly and confidently with colleagues at all levels of ability and seniority Good time management Disclosure and Barring Service Check This post is subject to the Rehabilitation More ❯

Cryptography team within the Cyber Security Office (CSO), Global Information Security. This team provides critical cryptographic services, including Secure Key Management, Hardware Security, Application Cryptography, Strong Authentication, and PKI & Certificate services to Barclays Group. Your primary responsibility will be to act as a liaison between business, technology, and security functions to ensure information confidentiality, integrity, and availability while supporting … required to perform on-call duty for one week every four weeks. To be successful in this role, you will need the following: Experience in Cryptography and Information Security. ITIL Foundation certification. Experience in SSH Key Management. Certificate management experience. Experience in HSM configuration/installation/support. Bachelor's degree in Computer Science. Strong stakeholder management More ❯

any of the System C offices. Requirements: Demonstrable experience of working within a service desk and incident operation, working within Service/Operational Level Agreements and Availability. Understanding of ITIL best practices. Preferred ITIL Foundation certification to demonstrate knowledge. Experience of working within service industries and engaging with customers. Effective and demonstrable communication skills engaging at all More ❯

With Ticketing Systems And Support Tools. 3. Basic Knowledge Of It Operations And Infrastructure. 4. Excellent Communication And Interpersonal Skills For Effective Customer Interaction And Team Collaboration. Certification 1. Itil Foundation Certification Is Recommended But Not Mandatory. 2. Optional Certifications In Relevant Product Support Technologies Are Valuable For This Role. More ❯

seeking out new technologies to enhance our capabilities. Required Experience: Minimum of 2 years of experience in a similar role, with a strong understanding of Service Desk operations and ITIL-aligned processes. Solid experience in troubleshooting and supporting various IT systems and environments. Preferred Experience: Microsoft Azure: Proficiency in managing and supporting Azure environments. System Center Operation Manager: Experience … 365. SAN Technologies: Experience with NetApp, HP 3PAR, Dell PowerStore, and Metro Node. Server Technologies: Familiarity with HP Synergy, Dell PowerEdge. Automation Technologies: Skills in PowerShell, HashiCorp Terraform, Ansible. ITIL Foundation: Certification preferred. Salary & Benefits: Up to £50,000 per annum (depending on experience and certifications) Annual Bonus: 10% On-Target Bonus (paid annually around June) Life Assurance More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful More ❯

you’ll lead root cause analysis, drive permanent solutions, and support the business' commitment to service excellence. What you’ll do: 🔹 Lead the IT problem management process, aligned with ITIL best practices 🔹 Conduct root cause analysis and implement long-term fixes 🔹 Work cross-functionally with incident and service teams 🔹 Maintain the Known Error Database (KEDB) 🔹 Collaborate with stakeholders to … Monitor performance and report to senior leadership 🔹 Drive continuous improvement and develop team capability What we’re looking for: ✅ Strong background in IT problem management (ideally in higher education) ✅ ITIL Foundation certification (advanced certification desirable) ✅ Skilled in root cause methodologies (5 Whys, Fault Tree Analysis, etc.) ✅ Excellent communication, leadership, and analytical skills ✅ Passion for delivering outstanding IT service More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯

or mission-critical environment Hands-on experience working with third-party IT suppliers Confidence troubleshooting web-based and client-server systems Familiarity with ticketing tools and monitoring software An ITIL Foundation certification (preferred) What’s in it for you? At Northern, we don’t just value our people - we go the extra mile to support them. Here’s More ❯

and compliance standards Promoting service excellence and team development What you’ll bring: Strong leadership in IT service delivery, ideally in a higher education or large public sector environment ITIL Foundation certification (higher-level ITIL qualifications desirable) Proven ability to manage complex services and influence a wide range of stakeholders A collaborative, adaptable, and customer-focused mindset More ❯

and compliance standards Promoting service excellence and team development What you’ll bring: Strong leadership in IT service delivery, ideally in a higher education or large public sector environment ITIL Foundation certification (higher-level ITIL qualifications desirable) Proven ability to manage complex services and influence a wide range of stakeholders A collaborative, adaptable, and customer-focused mindset More ❯

and compliance standards Promoting service excellence and team development What you’ll bring: Strong leadership in IT service delivery, ideally in a higher education or large public sector environment ITIL Foundation certification (higher-level ITIL qualifications desirable) Proven ability to manage complex services and influence a wide range of stakeholders A collaborative, adaptable, and customer-focused mindset More ❯

Access Management (IAM) projects across enterprise-level environments. This role will involve managing change and risk frameworks, coordinating with internal and external stakeholders, and ensuring alignment with best practices (ITIL) and compliance with regulatory requirements (e.g., GDPR, SOX). Key Responsibilities: Lead the change management strategy for IAM implementations across enterprise systems, ensuring minimal disruption and maximum adoption. Assess … changes, ensuring secure, compliant, and effective solutions. Create and maintain risk registers, define controls, and track mitigation effectiveness through regular reporting. Develop and manage change management frameworks aligned with ITIL best practices to support technology and business transformation. Collaborate with technical and non-technical stakeholders to evaluate change impacts and secure alignment across business units. Monitor and ensure ongoing … Proven experience as a Technical Project Manager in consultancy or complex multi-client environments. Knowledge of IAM systems, access governance, provisioning, and de-provisioning processes. In-depth understanding of ITIL change management, risk frameworks, and enterprise architecture principles. Experience working with security and compliance frameworks, including ISO 27001, GDPR, and SOX. Exceptional stakeholder engagement skills, including working with senior More ❯

Access Management (IAM) projects across enterprise-level environments. This role will involve managing change and risk frameworks, coordinating with internal and external stakeholders, and ensuring alignment with best practices (ITIL) and compliance with regulatory requirements (e.g., GDPR, SOX). Key Responsibilities: Lead the change management strategy for IAM implementations across enterprise systems, ensuring minimal disruption and maximum adoption. Assess … changes, ensuring secure, compliant, and effective solutions. Create and maintain risk registers, define controls, and track mitigation effectiveness through regular reporting. Develop and manage change management frameworks aligned with ITIL best practices to support technology and business transformation. Collaborate with technical and non-technical stakeholders to evaluate change impacts and secure alignment across business units. Monitor and ensure ongoing … Proven experience as a Technical Project Manager in consultancy or complex multi-client environments. Knowledge of IAM systems, access governance, provisioning, and de-provisioning processes. In-depth understanding of ITIL change management, risk frameworks, and enterprise architecture principles. Experience working with security and compliance frameworks, including ISO 27001, GDPR, and SOX. Exceptional stakeholder engagement skills, including working with senior More ❯

Access Management (IAM) projects across enterprise-level environments. This role will involve managing change and risk frameworks, coordinating with internal and external stakeholders, and ensuring alignment with best practices (ITIL) and compliance with regulatory requirements (e.g., GDPR, SOX). Key Responsibilities: Lead the change management strategy for IAM implementations across enterprise systems, ensuring minimal disruption and maximum adoption. Assess … changes, ensuring secure, compliant, and effective solutions. Create and maintain risk registers, define controls, and track mitigation effectiveness through regular reporting. Develop and manage change management frameworks aligned with ITIL best practices to support technology and business transformation. Collaborate with technical and non-technical stakeholders to evaluate change impacts and secure alignment across business units. Monitor and ensure ongoing … Proven experience as a Technical Project Manager in consultancy or complex multi-client environments. Knowledge of IAM systems, access governance, provisioning, and de-provisioning processes. In-depth understanding of ITIL change management, risk frameworks, and enterprise architecture principles. Experience working with security and compliance frameworks, including ISO 27001, GDPR, and SOX. Exceptional stakeholder engagement skills, including working with senior More ❯