Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
directly influence how technology supports services nationwide. IT Helpdesk Technician Responsibilities Deliver 1st line IT support both remotely and on-site Manage and resolve incidents via the IT Service Management platform Configure, deploy, and maintain laptops, desktops, and corporate devices Support Microsoft 365 suite including Teams, SharePoint, and Exchange Manage Active Directory and Microsoft Entra ID (formerly Azure AD … Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and macOS Contribute to hybrid cloud migration projects and internal IT initiatives Participate in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st … IT Support/Helpdesk role Strong knowledge of Windows 10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate More ❯
line with corporate standards. Key Responsibilities Act as the primary technical contact for regional business users on IT-related matters Deliver IT operations including user support, infrastructure, security, network management, procurement, and asset tracking Collaborate with business stakeholders and IT teams to define system requirements and specifications Manage second-level support operations across the region Ensure uninterrupted IT service … years of experience in IT roles with increasing responsibility Minimum 3 years in system administration and IT support Strong communication and teamwork skills Proven experience in IT service management and SLA monitoring Analytical mindset with strong troubleshooting abilities Self-motivated, adaptable, and committed to continuous learning Certifications such as Microsoft Certified: Azure Administrator Associate or MCSE are advantageous Willingness … with Active Directory and Office 365 administration Proficiency in managing users, groups, Group Policies, DNS, DHCP, and LDAP Strong understanding of information security principles including access control, encryption, and patchmanagement Solid grasp of networking protocols and infrastructure: TCP/IP, routing, VLANs, firewalls, switches, wireless equipment Experience with Microsoft SharePoint Online: document libraries, lists, permissions, and external More ❯
Cheshire, England, United Kingdom Hybrid / WFH Options
Cathcart Technology
horizon. The Role You'll lead a small but capable IT Support and Infrastructure team covering the UK and a handful of international sites. It's a mix of management and technical work; roughly one third people leadership and two thirds hands on support and projects. You'll take charge of day to day IT operations across the business … managing escalations, improving processes, and making sure the team deliver a high quality service. You'll also get involved in infrastructure work; patching, firmware updates, vendor management, and supporting systems across Windows, Linux, VMware, and Cisco environments. The organisation runs a mix of on prem and cloud technology, with an emphasis on security, reliability, and regulatory compliance. You'll … What You'll Be Doing Lead and support a small IT team - coaching, appraisals, and development. Manage helpdesk performance and escalate complex technical issues. Oversee infrastructure operations (servers, networks, patchmanagement, firmware). Support sites in the UK and internationally (Paris, Malta, Hong Kong). Work closely with vendors on renewals and support contracts. Take part in on More ❯
Cheshire West and Chester, Cheshire, United Kingdom Hybrid / WFH Options
Cathcart Technology
horizon. The Role You'll lead a small but capable IT Support and Infrastructure team covering the UK and a handful of international sites. It's a mix of management and technical work; roughly one third people leadership and two thirds hands on support and projects. You'll take charge of day to day IT operations across the business … managing escalations, improving processes, and making sure the team deliver a high quality service. You'll also get involved in infrastructure work; patching, firmware updates, vendor management, and supporting systems across Windows, Linux, VMware, and Cisco environments. The organisation runs a mix of on prem and cloud technology, with an emphasis on security, reliability, and regulatory compliance. You'll … What You'll Be Doing Lead and support a small IT team - coaching, appraisals, and development. Manage helpdesk performance and escalate complex technical issues. Oversee infrastructure operations (servers, networks, patchmanagement, firmware). Support sites in the UK and internationally (Paris, Malta, Hong Kong). Work closely with vendors on renewals and support contracts. Take part in on More ❯
Hull, North Humberside, North East, United Kingdom
Consortium Professional Recruitment
issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patchmanagement Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT projects such as e-commerce and data analytics developments What More ❯
HU7 4US, Sutton on Hull, East Riding of Yorkshire, United Kingdom
Consortium Professional Recruitment Ltd
issues Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users Overseeing data backups, system security, and patchmanagement Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL Getting involved in new IT projects such as e-commerce and data analytics developments What More ❯
wilmslow, north west england, united kingdom Hybrid / WFH Options
The Aspire Educational Trust
implementing GDPR and cyber security requirements. This is a fantastic opportunity for an experienced IT Manager to join us on our exciting journey. Job Purpose · To lead on the management and support of the ICT systems and services within the Trust's schools. · To manage and maintain the Trust's cyber security policies and procedures and manage the incident … within the Trust. · To work closely with School Leadership Teams to understand local curriculum and demographic needs. · To be professionally active in the wider educational and technological community. Systems Management · Troubleshoot systems as required, including servers, telecommunications and switching infrastructure to effectively sustain operational activities. · To provide an efficient ICT support service to all staff and pupils. · To ensure … provide advanced technical support, including ensuring security of hardware, maintaining back-up systems and working with suppliers and engineers to purchase and install new systems. · To contribute to the management and of the central service monitoring system. · To deal with patchmanagement for upgrades etc. Strategic planning and new technologies · To prepare management information and advice More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
The Aspire Educational Trust
implementing GDPR and cyber security requirements. This is a fantastic opportunity for an experienced IT Manager to join us on our exciting journey. Job Purpose · To lead on the management and support of the ICT systems and services within the Trust's schools. · To manage and maintain the Trust's cyber security policies and procedures and manage the incident … within the Trust. · To work closely with School Leadership Teams to understand local curriculum and demographic needs. · To be professionally active in the wider educational and technological community. Systems Management · Troubleshoot systems as required, including servers, telecommunications and switching infrastructure to effectively sustain operational activities. · To provide an efficient ICT support service to all staff and pupils. · To ensure … provide advanced technical support, including ensuring security of hardware, maintaining back-up systems and working with suppliers and engineers to purchase and install new systems. · To contribute to the management and of the central service monitoring system. · To deal with patchmanagement for upgrades etc. Strategic planning and new technologies · To prepare management information and advice More ❯
Northwich, Cheshire, North West, United Kingdom Hybrid / WFH Options
Flexible Solutionz
processes, ticketing systems, and documentation. Act as a key escalation point for complex technical issues. Drive infrastructure projects such as upgrades, migrations, and system enhancements. Ensure cybersecurity best practice, patchmanagement, and compliance with internal policies. Manage third-party vendors and maintain strong supplier relationships. Report on IT performance, risks, and project progress to senior stakeholders. About You … Proven experience managing IT support or infrastructure teams. Minimum 5 years experience in IT management within a professional or financial services environment. Strong technical knowledge across networks, servers, and helpdesk systems. Excellent leadership, communication, and stakeholder management skills. Customer-focused approach with strong problem-solving abilities. Relevant IT or Computer Science qualification (degree or equivalent). Benefits Up More ❯
Wirral, Merseyside, England, United Kingdom Hybrid / WFH Options
QA
tasks Assist with IT support and MSP-related responsibilities Work with tools like Office 365, Syncro RMM, DNS Filter, and Qualys Manage WordPress and mobile device security Contribute to patchmanagement and vulnerability scanning Participate in hybrid working after probation Engage in a structured 3-year training plan to become a Cyber Essentials Assessor Desirable skills: Strong communication More ❯