Are you on board? Are you ready to take ownership of the critical systems that power a dynamic and growing business? We're looking for a technically skilled and proactive individual to ensure the smooth and efficient operation of our IT infrastructure, hardware, and software environments. In this key role, you'll provide expert 3rd line support to the … across IT, business teams, and key suppliers to ensure cohesive working relationships and effective service delivery. Infrastructure Performance and Continuity: Ensure high availability, performance, and scalability of infrastructure through proactivemonitoring, capacity planning, and service continuity strategies. Standards, Documentation, and Governance: Develop and maintain technical standards, documentation, and best practices. Participate in peer reviews and ensure adherence to … service continuity. Participate in an on-call rota for priority IT infrastructure issues. What you'llneed: Essential skills & experience Strong interpersonal and influencing skills, with the ability to build proactive, constructive relationships at all levels-both internally and externally. Proven track record in driving change and delivering continuous improvement, with a focus on achieving tangible business outcomes. Solid project More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom
Nextech Group Limited
closely with the Project Delivery Manager to plan, design, and execute IT projects. * Incident Management - Act as an escalation point for major incidents, working collaboratively to resolve critical issues. * Proactive IT Monitoring - Identify potential issues before they impact customers and recommend improved solutions. * Customer Excellence - Deliver outstanding customer service, keeping clients updated and ensuring seamless IT performance. * Continuous … experience. ? Strong communication skills - confident in customer-facing situations. ? Self-motivated & adaptable - able to work independently and as part of a dynamic team. ? Excellent troubleshooting & problem-solving abilities. ? A proactive mindset - able to manage workloads, prioritise effectively, and work under pressure. ? A full, clean UK driving license - this role includes occasional travel. Technical Skills We're Looking For: ?? Operating More ❯
SeeChange is a dynamic startup revolutionizing Vision AI technology. With a team boasting over 436 years of combined expertise and €45 million in platform investment, they've secured 15 patents (and counting). Their mission is to empower people through More ❯
Rotating shifts or business hours (based on operational needs) About Us We are a leading cybersecurity reseller and MSP delivering end-to-end security solutions. Our expert team powers proactivemonitoring, management, and incident response to safeguard clients' networks, apps, and infrastructure. As our managed firewall and NOC services expand, we need a skilled NOC/Firewall Engineer … Palo Alto Networks to ensure secure, seamless network connectivity. The Role You will be the frontline technical expert in our 24/7 Network Operations Center, owning the daily monitoring, configuration, troubleshooting, and incident resolution of client firewalls and network security infrastructure. This hands-on position demands sharp technical skills and the ability to thrive in a fast-paced … client-focused environment. What You'll Do Manage & Monitor: Operate client firewalls, VPNs, and network devices using advanced monitoring platforms and vendor tools. Configure & Update: Implement firewall rule changes, security policies, NAT, and routing on Check Point, Fortinet, or Palo Alto gear. Troubleshoot & Resolve: Investigate connectivity, performance, and security incidents swiftly, meeting SLA requirements. Maintain & Optimize: Conduct regular health More ❯
IT Infrastructure Engineers. Report breaches of the ICT acceptable use policy. Update digital signage displays with content provided by school staff. Keep a check on daily backup status and proactivemonitoring alerting. Essential skills: Experience and some technical knowledge of Microsoft Windows Operating Systems. Understanding of PC maintenance and upgrades. Good communication skills with the ability to explain More ❯
M&S Business operations. Acting as ambassadors for Service Management, they promote ITIL4, DevOps, and SecOps frameworks to balance delivery speed with standardisation and risk reduction. The role involves proactivemonitoring of performance, identifying trends, and collaborating with Tribe leaders to address risks and implement improvement initiatives. Regular engagement with Tribe leadership and stakeholders ensures alignment, sponsorship, and … away from work. What you'll do Manage a team of Service Assurance Managers across Tribes, ensuring effective training, coaching, and onboarding. Drive continuous enhancement of Service Management by monitoring KPIs and compliance while addressing risks. Act as the primary liaison for business stakeholders and Tribe leadership to promote best practices and secure support. Oversee escalation and resolution of … Tribe leadership, and key partners to secure alignment and support for Service Management practices. Deep understanding of ITIL4, DevOps, SecOps, and IT infrastructure, coupled with strong analytical skills for monitoring service quality, performance metrics, SLAs, and risk management. Adept at planning and communicating process improvements while effectively resolving conflicts and managing challenging conversations. Capable of preparing clear, concise performance More ❯
on support tickets. We are looking for a IT support engineer who can handle incoming incidents and service requests via our internal ticket system raised through various channels, including proactivemonitoring, customer emails or over the phone. With a focus on thorough fact finding to lead customer issues through to completion with clear communication and ownership, this role More ❯
At Adaptable Recruitment we have a rare opportunity for an experienced Salesforce Systems Analyst to join an exciting, dynamic and growing business in the Liverpool area. Liaising and working key stakeholders across the business in a role fundamental to its More ❯
weekly shift patterns, Monday to Friday, between 8 AM and 6 PM. What youll do As a Platforms Analyst , you will proactively troubleshoot and maintain our systems using internal monitoring tools. You will perform patch and security maintenance across our products whilst providing the highest level of support. You will provide maintenance to our customers servers using a Central … function. You will diagnose and resolve platform alerts raised to the service desk from the internal support ticketing system (Service Now). Other key responsibilities and accountabilities will include; Proactivemonitoring of Server backups, Server health, low disk space, and general maintenance Support of hosted servers in a cloud environment Perform patch and security maintenance for our customers … values, you will be supported in growing your technology knowledge and working in varied positions. Technical skills we are looking for you to demonstrate include; Good technical understanding of monitoring tools such as Datto Understanding of Networking and Hardware Experience of Windows Server Administration Experience in configuring VPN solutions If this sounds like just what you are looking for More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactivemonitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts … to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Gamma Communications plc
products within the functional squad. Collaboration and Communication: Facilitating collaboration with other engineering teams and squads to understand requirements and build efficient, available, scalable and secure platforms and solutions. Monitoring and Alerting: Ensure the platform and associated applications and underpinning processes are monitored and optimised for efficient operation within the squad. Integration with our alerting systems for the respective … and strategy to support the platform. Security and Compliance: Threat modelling and risk assessments. Continuous Improvement: Leverage test automation to minimize system downtime and improve uptime metrics by proactively monitoring and resolving issues. CI/CD: Write and support automated solutions using Python, Ansible, Terraform, and others documented in our frameworks, based on project requirements using Jira. Industry trends More ❯
Howden, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Howdens Joinery
support for a wide range of network products. - Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). - Systems monitoring, SLA’s, Operational procedures and training. - Fault management and Installations. - Automation and scripting - Participate in IT projects, implement approved designs, and transition to BAU - Proactively monitor and report on More ❯
improve practice maturity and operational efficiency. Who you are Deep knowledge of ITIL4, DevOps, and SecOps frameworks, with experience in governance, compliance, and continuous process improvement. Skilled in performance monitoring, SLA compliance, risk management, and using data insights to drive improvements and resolve service issues. Excellent verbal and written skills to present service performance and risks, manage conflict, influence More ❯
maintain production-grade data pipelines using Databricks (Python, PySpark, Delta Live Tables, Unity Catalog) to serve downstream analytics and reporting. - Optimise data architecture for performance, scalability, and reliability, proactively monitoring data health and troubleshooting pipeline issues. - Mentor junior engineers and foster a knowledge-sharing culture through documentation, pairing, and architectural guidance. - Collaborate with analysts, product teams, and business stakeholders More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactivemonitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts … to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactivemonitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts … to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure More ❯
1st/2nd Line Service Desk Technician (Education Sector Support) Merseyside (On-Site at Primary Schools)Full-Time | 08:30 - 16:30 | Term-Time Working Hours Are you a proactive and customer-focused IT professional looking to make a real difference in the education sector? We’re looking for a 1st/2nd Line Service Desk Technician to join … and pupils thrive in a tech-enabled learning environment. Key Responsibilities: Day-to-day Support Provide 1st and 2nd line technical support via our service desk (Freshdesk) and Remote Monitoring tools (Atera) Maintain and support offsite backup solutions (Altaro & MBS), and ISP filtering systems (Smoothwall) Respond to service desk queries, track issues through to resolution, and ensure client satisfaction … re Looking For: Technical Skills & Experience Experience in 1st/2nd Line IT support Working knowledge of Freshdesk, Atera, Smoothwall, Microsoft/Google admin consoles Strong troubleshooting skills and proactive system monitoring abilities Comfortable working independently on-site and liaising with teaching and admin staff Personal Attributes Excellent communication and interpersonal skills Highly organised with the ability to More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Atom Bank
Crime team operates as a crucial Second Line of Defence, safeguarding the bank against evolving threats including money laundering, fraud, terrorist financing, and sanctions. We're looking for a proactive and resilient Financial Crime Risk Manager to report directly to our Deputy CRO (MLRO). This isn't just a role; it's an opportunity to build and embed … a new assurance programme within your first 12 months, driving proactive framework enhancement and strategic risk mitigation. While you'll manage some reactive BAU, your core focus will be on shaping Atom's robust financial crime future. If you thrive in a dynamic, fast-paced environment and have a passion for protecting customers and the bank, we want to … delegation from the MLRO for daily business sign-off. Risk Advisory & Mitigation: Act in an advisory capacity, assessing financial crime implications for new products, policies, and initiatives, and proactively monitoring risks from counterparties and outsourced partners. Investigations & Compliance: Conduct financial crime investigations, contribute to policy maintenance, assist with regulatory reports, and ensure positive regulatory engagement. Industry Influence: Represent the More ❯
members or relevant departments Document standard operating procedures, network diagrams, and troubleshooting guides Generate and deliver internal and external training materials. Maintain and update internal systems, including ticketing and monitoring platforms Support adherence to industry regulatory standards and company policies Occasionally travel to customer sites or business points of presence within the UK Key Details Vacancy Title Level More ❯
MSite has an exciting opportunity for a Systems Analyst to join our Team working in Liverpool . You will join us on a full time, permanent basis and in return, you will receive a competitive salary. We are an extraordinary More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Michael Page Finance
help to resolve people issues, provide constructive input to colleagues, identify and act upon own and team training and development needs, provide support to career planning of team members Proactive management of budgets, fees targets, WIP and debtors Advising on an array of practice queries when necessary Act as one of two main points of contact within the office … Have proven experience of working in a practice environment Experience in managing a client portfolio Have a proven track record of establishing and maintaining strong client relationships Have a proactive approach to problem-solving and delivering client solutions Be a motivated individual and able to work alone or as part of a team The ability to take responsibility and More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
BCT Resourcing
Job title: IT Programme ManagerLocation: London/RemoteSalary: Up to £70,000 depending on experience.Main Duties:Planning and designing IT programmes and projects, and proactively monitoring its progressDelivering IT projects within the agreed governance structure, timescales, scope and budgetTracking, prioritising and resolving issues and managing risks throughout the delivery processBudget and resource forecasting and management for each projectDefining the More ❯
and build strong working relationships. Experience working collaboratively with external Digital Agencies. Experience within the travel industry is desirable but not essential. This is an exciting opportunity for a proactive and results-oriented Ecommerce Executive to join a dynamic and growing luxury company and make a tangible impact on their online success. More ❯