1 to 25 of 29 Permanent Proactive Monitoring Jobs in the North of England

incident detection, notifications, triage, and resolution. Key Responsibilities: Pipeline Approach: Adopt a pipeline approach to enable observability of services deployed across multiple environments, balancing monitoring, logging, and tracing based on service classification. Intelligent Alerts: Design and build intelligent alerts using pipelines, onboarding automated runbooks triggered with clear audit/… logs in service management tools like Jira Service Management. Dashboards: Create and maintain dashboards for proactive monitoring of services to help teams resolve incidents quickly. Monitoring Capability: Continuously improve monitoring capabilities to identify key alerts and thresholds for early warnings before services fail. Automation: Enable intelligent … and commercial observability tools (e.g., Prometheus, Grafana, NewRelic). Expertise in cloud environments (e.g., AWS, Azure) and infrastructure as code (IaC) tools like Terraform. Monitoring and Observability: Experience in creating and maintaining dashboards for proactive monitoring of services. Ability to design and build intelligent alerts using pipelines More ❯

E-commerce DevOps Engineer role is responsible for managing and optimising software deployment processes for E-Commerce B2C websites and shopping Apps and proactively monitoring and reporting E-Commerce application and infrastructure performance. The role involves: Working collaboratively with software architects, software engineers and network, infrastructure and operations teams … to ensure smooth deployment, scalability and security of E-Commerce B2C websites and shopping apps using CI/CD pipelines and performance monitoring tools. Monitoring E-Commerce system performance, optimizing caching, ensuring uptime and responding to incidents. WHAT YOU'LL BE DOING Further developing and managing CI/… CD pipelines to automate deployment and reduce release cycle times. Ensuring website availability, performance and security through proactive monitoring and incident response and implementing website performance monitoring and optimisation strategies to improve page load times, identify, diagnose and resolve issues and enhance customer experience. Enhancing system observability More ❯

Follow ITIL-aligned processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor More ❯

Follow ITIL-aligned processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor More ❯

Follow ITIL-aligned processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor More ❯

What you’ll be doing: Public Cloud Infrastructure Management which involves provisioning, configuration and maintaining various Cloud resources to ensure scalability, reliability and security. Monitoring and Performance Optimisation by implementing monitoring solutions to track performance and identify areas for optimisation to enhance user experience and automate improvements where … possible. System Availability and Reliability by ensuring high availability and data integrity through proactive monitoring, alerting, backups and DR planning and testing. Continuous Improvement by staying updated with the latest Cloud & Infrastructure technologies and continuously evaluating and proposing enhancements to existing systems, services and processes whilst also ensuring More ❯

robust incident management, problem management and risk governance practices are embedded, with a clear focus on minimising customer impact, reducing service risks, and driving proactive service improvement. Working closely with Site Reliability Engineers, Technical Recovery Managers, product owners, Cloud Service Providers and risk partners, the postholder will lead the … to-end availability and incident recovery strategy for Public Cloud products and services, ensuring efficient execution of incident, problem, and risk management processes. Drive proactive problem management by leveraging incident analytics, service monitoring, and trend identification to mitigate risks before they impact service availability. You will ensure continuous … visibility of service health through proactive monitoring and actionable MI, enabling early risk identification and preventative action. With strong communication skills, you will engage confidently with stakeholders at all levels, including executive leadership, providing transparent updates on incident status, risk posture, and service health. What you'll need More ❯

accounts across business systems. Installing, maintaining, and supporting new software applications, hardware, and systems. Ensuring our internal asset management system is maintained and updated. Monitoring and maintaining network infrastructure, using a proactive monitoring tool PRTG. Supporting implementation of IT change related activities. What are we looking for More ❯

might arise. Liaise with third party partners, suppliers and other parties when required. Maintain the security, integrity and performance of our systems through regular, proactive monitoring and housekeeping. Keep colleagues informed regarding any issues which arise, take remedial action where necessary, using available tools where applicable. SKILLS, KNOWLEDGE More ❯

chance of calls closing first time and without introducing new issues or unnecessary risk. Develop and maintain in-depth knowledge of supported customer applications. Proactive in managing support contracts. Working with the customer to identify critical periods, or changes in environment and customer resource. Recognise the importance of and … dedicate time to proactive monitoring and maintenance, identifying and managing potential issues prior to them becoming critical. Maintain up-to-date and robust customer documentation to support rapid and effective ticket handling and minimise single points of failure within the team. Demonstrate a mindset of adding customer value … beyond incoming tickets, including communicating relevant product upgrades and proactive maintenance. Follow the Simpson's Support Guide for ticket handling and time recording. Ensuring token-based support contracts are tracked and reports issued to the customer monthly, or otherwise as agreed. Work with the consulting team to ensure smooth More ❯

stakeholders. Act as a point of escalation for critical incidents, demonstrating the ability to analyse, diagnose, and implement solutions in a timely manner. Perform proactive system monitoring, maintenance, and optimisation to identify and address potential issues before they impact clients' operations. Assist in the design, implementation, and management More ❯

looking for a IT support engineer who can handle incoming incidents and service requests via our internal ticket system raised through various channels, including proactive monitoring, customer emails or over the phone. With a focus on thorough fact finding to lead customer issues through to completion with clear More ❯

Quality Analyst based at Headquarters in Sheffield. The overall purpose of the role will be to ensure the execution of data quality routines, proactively monitoring, measuring, analysing, executing, tracking, and reporting on data quality issues. The role also involves supporting managers in developing the CRMP/Strategic Plan and More ❯

of network products. - Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). - Systems monitoring, SLA’s, Operational procedures and training. - Fault management and Installations. - Automation and scripting - Participate in IT projects, implement approved designs, and transition to BAU More ❯

sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands … to face Check and be ready for disaster recovery or business continuity plans to be brought into action Carry out critical checks that enable proactive action to prevent any significant failure To be successful within this role, our ideal candidate will: Demonstrate a passion and enthusiasm for IT and … internal & external to the business Be able to provide friendly customer serviceto internal & external stakeholders in an often high pressured & fast paced role Be proactive with the ability to multitask and prioritise - ensuring technical requests are see through to completion Be a diligent personality, with a high attention to More ❯

standard operating procedures, network diagrams, and troubleshooting guides Generate and deliver internal and external training materials. Maintain and update internal systems, including ticketing and monitoring platforms Support adherence to industry regulatory standards and company policies Occasionally travel to customer sites or business points of presence within the UK Key More ❯

wellbeing. This is some of what you can expect to be doing: • Responding to incoming calls from customers, diagnosing faults and providing timely resolutions • Monitoring the network management system to detect and prevent potential issues • Escalating complex faults to the appropriate teams when necessary • Working within agreed SLAs to More ❯

Company: US3 Consulting About Company: US3 Consulting is a leading European IT recruitment agency dedicated to connecting top tech talent with innovative companies across the continent. With decades of experience and a fresh approach, we specialize in rapid, cost-effective More ❯

KPIs and the effective use of tools like Planhat, Salesforce, Sisense, and Asana. Success in this role requires a strategic approach to customer segmentation, proactive performance monitoring, and continuous optimisation of the CS function to deliver value at every stage of the customer journey. About You You are … empowered to succeed while continuously evolving how Customer Success delivers value. Key Responsibilities TEAM Lead and manage the EMEA CSM team, setting high expectations, monitoring performance, and providing support and challenge as appropriate. Be the figurehead for best practice in Customer Success. Define and deliver the Customer Success Program … deliver a scalable model aligned with customer needs based on ARR, customer maturity, and their stage in the customer journey. Establish KPIs and performance monitoring frameworks that guide CSMs in executing the program effectively. Drive coaching and mentorship within the team to support individual and team development. Design and More ❯

data pipelines, streamline deployment processes, enforce robust data governance, and optimise operational costs within our Microsoft Azure environment. Your work will be centred on proactive system monitoring, error resolution, and continuous improvements, while mentoring and guiding colleagues. Role Requirements: The role will: Oversee and automate the operational processes … coordination with the DevOps group. Spearhead the development, integration, and maintenance of CI/CD data pipelines for automated deployments. Integrate best practices for monitoring and observability to proactively detect, analyse, and resolve issues. Enforce robust data governance and security protocols through tools like Azure Key Vault, ensuring compliance … in developing CI/CD data pipelines and strong programming skills in Python, SQL, Bash, and PySpark for automation. Strong aptitude for data pipeline monitoring and an understanding of data security practices such as RBAC and encryption. Implemented data and pipeline observability dashboards, ensuring high data quality, and improving More ❯

data pipelines, streamline deployment processes, enforce robust data governance, and optimise operational costs within our Microsoft Azure environment. Your work will be centred on proactive system monitoring, error resolution, and continuous improvements, while mentoring and guiding colleagues. Role Requirements: The role will: Oversee and automate the operational processes … coordination with the DevOps group. Spearhead the development, integration, and maintenance of CI/CD data pipelines for automated deployments. Integrate best practices for monitoring and observability to proactively detect, analyse, and resolve issues. Enforce robust data governance and security protocols through tools like Azure Key Vault, ensuring compliance … in developing CI/CD data pipelines and strong programming skills in Python, SQL, Bash, and PySpark for automation. Strong aptitude for data pipeline monitoring and an understanding of data security practices such as RBAC and encryption. Implemented data and pipeline observability dashboards, ensuring high data quality, and improving More ❯

Subject - Finance Transformation Manager - 18 Month FTC - Hybrid - Newcastle Upon Tyne - £50 - £55K PA Job Title: Finance Transformation Manager 18 Month FTC Location: Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary: £50 - £55K PA Benefits: Excellent Benefits The Client More ❯

At Adaptable Recruitment we have a rare opportunity for an experienced Systems Analyst to join an exciting, dynamic and growing business in the Liverpool area. Liaising and working key stakeholders across the business in a role fundamental to its future More ❯

with Apprenticeship standards and BAE Systems learning delivery models capitalising on ideas and innovation to enhance teaching and learning practice Contributing to the planning, monitoring and evaluation of the curriculum always promoting a positive, meaningful learning culture Preparing and marking assessments as required within the range of programmes providing … Apprentices skills, knowledge and behaviours ensuring rapid progress is made Producing full, considered and timely reports and data on Apprentice progress and further ensuring proactive data monitoring and analysis Participating in Apprentice interviews, enrolment and induction, open days and enrichment activities Participating in the development of an inclusive More ❯

Who we are looking for A Senior Messaging Engineer, who will actively manage, support and develop Unified Communication (UC) technologies across the Business. You will contribute to the engineering and architecture disciplines by utilising your knowledge to plan, build, deploy More ❯