1 of 1 Permanent Senior IT Business Analyst Jobs in the North of England

involves developing subject matter expertise in ITSM processes, analysing the impact of change, identifying opportunities for improvement, and ensuring processes align with business needs and industry best practice.Working closely with process owners and stakeholders across IT, business services and legal teams, the role focuses on refining … maintaining strong ServiceNow knowledge, and driving continual service improvement to enhance overall service delivery.Key responsibilities and deliverablesDevelop and maintain a thorough understanding of the business processes.Develop a deep understanding of the processes you are working with so that you become the subject matter expert.Perform analysis of the impact ...