1 to 25 of 33 Permanent Service Design Jobs in the North of England

Senior Service Designer 6 Months £600 - £700/Day Inside IR35 Manchester/Leeds/Sheffield We are seeking a Senior Service Designer our Government client based in Manchester, Leeds, Sheffield or Birmingham. The Senior Service Designer role will be an initial 6 month contract paying between …/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Role Profile: Lead service design activity for complex, user-centred digital services, ensuring that services meet user needs, business objectives and government ...

Senior Service Designer Considering making an application for this job Check all the details in this job description, and then click on Apply. About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology … digital and transformation practice, working on large-scale public sector programmes that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service ...

Senior Service Designer Considering making an application for this job Check all the details in this job description, and then click on Apply. About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology … digital and transformation practice, working on large-scale public sector programmes that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service ...

Senior Service Designer Considering making an application for this job Check all the details in this job description, and then click on Apply. About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology … digital and transformation practice, working on large-scale public sector programmes that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service ...

Senior Service Designer Considering making an application for this job Check all the details in this job description, and then click on Apply. About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology … digital and transformation practice, working on large-scale public sector programmes that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service ...

Senior Service Designer Considering making an application for this job Check all the details in this job description, and then click on Apply. About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology … digital and transformation practice, working on large-scale public sector programmes that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service ...

Senior Service Designer Considering making an application for this job Check all the details in this job description, and then click on Apply. About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology … digital and transformation practice, working on large-scale public sector programmes that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations … Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction function. You will manage and develop a team of Service Introduction Managers ...

Infrastructure Service Design & Operating Model Consultant - Edge Hosting £600-£645/day | Inside IR35 | 6 months | UK Hybrid We are recruiting for a senior Infrastructure Service Design/Operating Model Consultant to establish a new Edge Hosting service within a global manufacturing organisation. The programme … introducing standardised infrastructure hosting across multiple factories. The requirement is to turn the technical platform into a fully defined, governed and operational service that can be adopted consistently across the business. This is a senior service-design and transformation role, rather than a hands-on infrastructure engineering ...

leading UK Financial Services organisation is investing heavily in customer, digital and service transformation and is looking to appoint an experienced Senior Service Designer to help shape the future of its customer experience. This is an opportunity to join a transformation-focused environment where you'll design … channels. Working across business, technology and operational teams, you'll take customer insight and strategic objectives and turn them into practical, accessible and measurable service improvements. What you'll be doing: Designing end-to-end customer services and journeys Creating service blueprints, roadmaps and future-state service ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

SENIOR SERVICE DESIGNER £70,000 - £82,320 + Excellent Benefits, Healthcare Options & Bonus Lead. Shape. Transform. Make a Difference. Hybrid Working | Manchester Are you an experienced Senior Service Designer with active SC clearance looking for your next opportunity? Join a leading global IT consultancy and play … role in delivering high-profile public sector digital transformation programmes. You'll have the opportunity to tackle complex challenges, influence service strategy and design intuitive, accessible, user-centred services that make a genuine difference to people's lives. WHAT YOU'LL BE DOING Leading end-to-end service ...

HIRING: SENIOR SERVICE DESIGNER Lead. Design. Transform. Make an impact. Are you a Senior Service Designer with active SC clearance ready to take the lead on exciting public sector digital transformation projects? This is your chance to shape the future of digital services, solve complex challenges and create … meaningful, user-centred experiences that make a real difference. WHAT YOU'LL BE DOING Leading end-to-end service design workstreams, from discovery through to delivery. Shaping innovative, user-focused digital services. Applying GDS standards, accessibility and inclusive design principles. Facilitating workshops, co-design sessions ...

opportunity for a designer who is passionate about solving complex user problems, influencing product direction, and championing best-practice UX design. Responsibilities Lead the design of end-to-end user experiences across digital products and services. Create user journeys, process flows, wireframes, prototypes, and interaction designs. Conduct and support … usability testing, translating insights into actionable improvements. Collaborate closely with Product Managers, Developers, User Researchers, Business Analysts, and stakeholders. Facilitate workshops and design sessions to gather requirements and validate solutions. Ensure all designs meet accessibility and inclusive design standards. Contribute to and maintain design systems ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling), you will be accountable for the operational performance, reliability, resilience and continual improvement … Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working across organisational boundaries, you will collaborate with operational ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling), you will be accountable for the operational performance, reliability, resilience and continual improvement … Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working across organisational boundaries, you will collaborate with operational ...

expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs) to join our team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery … roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate about service delivery, determined to succeed and want to develop new skills and grasp opportunities that will enable you to progress in the future, then ...

Private sector clients. We are recruiting for a Lead Data Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

with our expert multidisciplinary teams, stakeholders and senior leaders, you'll use data, insight and user research to drive decision-making, champion User Centred Design and lead transformational change. You'll be responsible for delivering measurable outcomes, tracking product performance and driving continuous improvement to maximise value and long … strong product culture focused on user needs, innovation and delivery excellence. And you'll make sure accessibility and inclusivity is at the heart of service design, so our services work for everyone. Please note: Regular travel to other DWP Digital hubs will be required as part of this ...

with our expert multidisciplinary teams, stakeholders and senior leaders, you'll use data, insight and user research to drive decision-making, champion User Centred Design and lead transformational change. You'll be responsible for delivering measurable outcomes, tracking product performance and driving continuous improvement to maximise value and long … strong product culture focused on user needs, innovation and delivery excellence. And you'll make sure accessibility and inclusivity is at the heart of service design, so our services work for everyone. Please note: Regular travel to other DWP Digital hubs will be required as part of this ...

with our expert multidisciplinary teams, stakeholders and senior leaders, you'll use data, insight and user research to drive decision-making, champion User Centred Design and lead transformational change. You'll be responsible for delivering measurable outcomes, tracking product performance and driving continuous improvement to maximise value and long … strong product culture focused on user needs, innovation and delivery excellence. And you'll make sure accessibility and inclusivity is at the heart of service design, so our services work for everyone. Please note: Regular travel to other DWP Digital hubs will be required as part of this ...

into content request and publishing processes. You will uncover the real problems behind slow, poor-quality requests and define the requirements used to assess service-desk and chatbot options. What you will do Plan and run interviews, workshops and process walkthroughs with team members and stakeholders. Document the current … future-state process maps, including a manual process using a helpdesk and a structured intake form. Define requirements for intake forms, queues, agents, statuses, service levels, dashboards, escalation, approvals and audit records. Specify the validation rules the chatbot or intake process should apply, such as content formatting, missing source ...

note: This is a hybrid role requiring 3 days per week in our Newcastle or London office Key Responsibilities In this role you'll: • Design, develop, and maintain robust backend services using Scala 2.13/3 and Play Framework in a Pekko-based environment. • Build clean, testable, and maintainable … code using functional programming principles, immutability, pattern matching, and asynchronous programming with Futures. • Work with MySQL to design efficient data access patterns, optimize queries, tune indexes, and profile database performance. • Develop, deploy, and support services in AWS, working closely with DevOps and platform teams to ensure reliable delivery. • Contribute ...

ongoing platform modernisation. *** Please note: This is a hybrid role requiring 3 days per week in our Newcastle office *** In this role you'll: Design, develop, and maintain robust backend services using Scala 2.13 and Play Framework in a Pekko-based environment. Build clean, testable, and maintainable code using … functional programming principles, immutability, pattern matching, and asynchronous programming with Futures. Work with MySQL to design efficient data access patterns, optimize queries, tune indexes, and profile database performance. Develop, deploy, and support services in AWS, working closely with DevOps and platform teams to ensure reliable delivery. Contribute ...

note: This is a hybrid role requiring 3 days per week in our Newcastle or London office Key Responsibilities In this role you'll: • Design, develop, and maintain robust backend services using Scala 2.13/3 and Play Framework in a Pekko-based environment. • Build clean, testable, and maintainable … code using functional programming principles, immutability, pattern matching, and asynchronous programming with Futures. • Work with MySQL to design efficient data access patterns, optimize queries, tune indexes, and profile database performance. • Develop, deploy, and support services in AWS, working closely with DevOps and platform teams to ensure reliable delivery. • Contribute ...