1 to 25 of 28 Permanent ServiceNow Jobs in the North of England

Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder engagement skills Ability to manage and prioritise workload in a fast-paced environment ...

Confident stakeholder engagement and influencing skills. Resilient and comfortable working in a fast-paced, high-demand environment. Desirable: ITIL knowledge or certification. Experience with ServiceNow or similar ITSM tools. Experience working in large or complex service environments. ...

beneficial, and experience with macOS or iPhone devices is an advantage but not essential. Experience using a service management or ticketing tool (such as ServiceNow or similar) is desirable, along with a willingness to learn and work towards relevant certifications. Youre a strong communicator, able to explain technical issues ...

Understanding of AI technologies , including LLMs, Copilots, and Microsoft AI ecosystem Experience with data platforms (e.g. Microsoft Fabric, Databricks) Broad enterprise technology background (e.g. ServiceNow, CRM, ERP, cloud, infrastructure) Solid knowledge of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001) Additional Information Location: Remote, with ~2 days onsite travel ...

Looking For Experience in HR systems, HR technology, HR operations, or HR shared services. Hands-on experience with HRIS platforms such as Workday, ServiceNow, or similar systems. Experience managing tickets, incidents, and user support in a structured environment. Strong understanding of HR processes, employee lifecycle, and HR data management. Experience ...

escalate appropriately. Familiarity with vendor management and third-party service delivery. Desirable ITIL Foundation (or higher) certification. Experience with ITSM tools such as ServiceNow, Freshservice, or similar. Understanding of information security principles and compliance frameworks (e.g., ISO27001, GDPR). Why Evolve? At Evolve, you'll be joining a dynamic ...

supporting application runtime environments. Experience with monitoring and alerting tools, log analysis, Grafana, and dashboard‐based production support. Experience with ITSM tools such as ServiceNow, Jira, or similar platforms. Ability to analyze application, infrastructure, and integration issues across distributed systems. Experience supporting applications in cloud and/or on‐prem ...

Service Desk KPIs Experience within ITIL-based service environments Strong incident & escalation management experience, including major incidents Hands-on use of ITSM tools (e.g. ServiceNow or similar) Experience driving service improvements (shift-left, knowledge management, process optimisation) Experience supporting multi-site or enterprise environments Key Attributes Customer-first mindset with ...

Access Reviews, Conditional Access, and MFA Experience working within regulated environments is preferred Strong communication, documentation, and stakeholder engagement skills Desirable Skills & Certifications: ServiceNow experience ITIL v4 Foundation Microsoft certifications (SC-300, SC-200, SC-100) What's on Offer for You? Competitive salary and discretionary bonus Generous pension contribution ...

prioritise work Good computer literacy, especially when working with the Microsoft Office suite Desired Experience working with helpdesk software such as FreshDesk, TopDesk, ServiceNow etc A keen interest in evolving technologies and the adoption of new technologies Benefits: Workplace pension in place Annual leave increases with length of service ...

project governance, reporting and RAID management. Experience working with third-party suppliers. Desirable: PRINCE2, APM or PMP certification, ITSM/project tools (Jira, ServiceNow etc.), and experience within regulated or multi-site environments. A great opportunity to join a growing technology function delivering impactful business and technology change. ...

Background in Service Delivery, IT Operations, or Business Systems * Strong experience creating SOPs and process documentation * Hands-on experience with ITSM tools (e.g. Jira, ServiceNow) * Experience improving support models and stabilising operations * Understanding of JML processes and service governance Certes Computing (and all of its subsidiary companies) is committed ...

Problem, Change, Service Level Mgmt) Exposure to service governance, reviews, and stakeholder reporting Experience supporting continuous service improvement initiatives Familiarity with ITSM platforms (e.g. ServiceNow or similar) Understanding of service transition and change impacts on SLAs Key Attributes Strong analytical and data interpretation skills High attention to detail and reporting ...

Service Desk KPIs Experience within ITIL-based service environments Strong incident & escalation management experience, including major incidents Hands-on use of ITSM tools (e.g. ServiceNow or similar) Experience driving service improvements (shift-left, knowledge management, process optimisation) Experience supporting multi-site or enterprise environments Key Attributes Customer-first mindset with ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

technical users Ability to remain organised within a fast-paced environment Desirable: Salesforce Administration exposure Experience within healthcare, pharmaceutical or regulated environments Exposure to ServiceNow or similar ticketing systems QA/UAT support experience This is an excellent opportunity to join a business where technology is becoming increasingly business-critical ...

direction. Skills & Experience Significant demonstrable experience in defining and leading global engineering strategy for professional and managed services platforms, including technologies such as Splunk, ServiceNow, Cyber HQ and other large‐scale operational, monitoring and automation platforms. Strong planning and organisational skills, with the ability to manage multiple priorities. Effective communication ...

consultancy, or service-provider environment. Credibility in front of customers and being comfortable with ITSM tooling and data (Halo, ServiceNow, or similar), and a genuine change driver. Experience in improving service management maturity in an organisation where processes, behaviours and governance are still developing. What ...

will possess: Strong knowledge of endpoint security, identity and access management and vulnerability management. Be comfortable working hands-on in operational systems and ServiceNow workflows. Have good technical judgement and communication skills. Experience with the MS security tool stack along with Tenable will be beneficial though not essential. Possessing ...

ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week … office and home working hybrid Permanent role, salary £70,000- £100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support ...

ITSM ServiceNow Developer Liverpool (Hybrid Working) Permanent About the Role An exciting opportunity has arisen for an experienced ServiceNow ITSM Developer to take ownership of a critical enterprise platform. You'll be responsible for ensuring the stability, scalability, and ongoing optimisation of ServiceNow, with a strong focus … delivery, governance, and stakeholder collaboration while driving best practice across the platform. Key Responsibilities Platform Ownership Maintain the health, performance, and scalability of the ServiceNow platform Manage upgrades, testing cycles, and remediation of issues Oversee integrations, MID servers, and platform lifecycle activities Development & Configuration Deliver solutions using a configuration-first ...

ServiceNow Developer Location: Hybrid (Yorkshire) Salary: Up to £60,000 base Type: Permanent (must have right to work in the UK, sponsorship unavailable) If you're a ServiceNow Developer who wants more than just "business as usual", this is one worth exploring. We're partnering with a forward-thinking organisation … that is continuing to invest heavily in its ServiceNow platform and wider digital transformation. As part of this journey, they're looking to bring in a ServiceNow Developer who can make an immediate impact, while also having a clear path to progress into a Lead Developer role over time. This ...

Deliver onsite support for devices, M365, collaboration tools, AV and meeting rooms Support business-critical meetings, events and senior stakeholder needs Manage tickets via ServiceNow, ensuring clear communication and SLA adherence Collaborate with wider IT teams and partners to resolve complex issues Contribute to service improvement, knowledge sharing and user … Bring Proven experience in VIP/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure ...

ServiceNow HRSD Business Analyst Hybrid - UK-wise, with monthly travel plus client travel Up to £75k + bonus. **If you have some ServiceNow experience, but not extensive, still send your CV in as there may be junior vacancies upcoming** I'm working with a client who are growing out their … ServiceNow HR capability and looking for a Business Analyst who knows their way around HRSD. This would suit someone who enjoys the people/process side of ServiceNow just as much as the platform itself. Someone who can sit with HR teams, understand what's not working, ask the right ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … Knowledge – Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...