4 of 4 Permanent Usability Testing Jobs in the North of England

understand behaviours, needs, and pain points, translating insights into actionable design solutions Develop service design concepts, prototypes, journey maps, and wireframes to enhance usability and user satisfaction Iterate and refine designs based on user feedback, usability testing, and evaluation findings Collaborate with cross-functional teams (design, development … service design initiatives across the organisation Technical Skills & Expertise Strong proficiency in service design, user-centred design principles, human-computer interaction, and usability engineering Experience with design and prototyping tools such as Figma, Sketch, Adobe XD, Axure, InVision, Framer, or similar Understanding of visual design principles, branding guidelines ...

activities with internal policy and analytical teams and other relevant stakeholders. Identify and document user needs, behaviours, and pain points through interviews, workshops, and usability testing. Assess how current platform capabilities meet the needs of primary users. Identify gaps, challenges, and opportunities to improve the user experience and platform … product development. Skills and Experience Proven experience conducting user research within digital product or service environments. Strong experience with qualitative research methods, including interviews, usability testing, and workshops. Ability to analyse research data and translate insights into practical recommendations. Experience working with multi-disciplinary teams, including product managers ...

engineering, product, and strategy teams. Drive end‐to‐end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences. Your Qualifications: Experience as a Product Manager ...

standards and best practices. Map and document current user journeys, validating them with internal and external stakeholders. Define and document the approach to designing, testing, agreeing, and deploying revised content, including clear stakeholder roles and responsibilities. Capture stakeholder insights and combine them with user research to establish design principles. … multidisciplinary digital teams. Proven ability to create clear, concise, and accessible content that meets GDS and GOV.UK standards. Experience with user research and usability testing , using insights to iterate content. Ability to collaborate effectively with stakeholders, product teams, and developers . Excellent communication skills to explain design decisions ...