1 to 25 of 59 Permanent User Research Jobs in the North of England

Job summary Do you have significant knowledge of user testing methodologies to reveal actionable user insight and excellent analytical and problem-solving skills? If so, the NHS Business Services Authority (NHSBSA) may have the role for you! We're excited to welcome new User Research Officers to our team, with several opportunities currently available. This is … a fantastic chance to make a real impact while advancing your career. You will be responsible in supporting the digital project teams by identifying user needs through research and confident when gathering and sharing this information to stakeholders. You will need to be curious, insightful, and encouraging of your team's creativity! What do we offer? 27 days … the job Taking responsibility for specific areas of the business and/or projects and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate research strategies to facilitate early-stage concept and prototype testing, and continual research More ❯

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range … of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The … Role: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working More ❯

User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across … a range of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across … teams. The Role As User Research Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. More ❯

Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support … the growth of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate … and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and in UCD Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation and delivery Show commercial awareness, looking for new opportunities to deliver for the client or identifying opportunities for cross More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects … for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to … translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating More ❯

needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … user research methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

client projects and an exciting new SaaS product. This is a fantastic opportunity for someone who thrives in a fast-paced, creative environment and is passionate about delivering intuitive, user-centred experiences. This role offers hybrid working. Key Responsibilities: Use design thinking to solve complex user experience challenges Create wireframes, user flows, personas, and journey maps to … inform and support design decisions Design accessible, responsive interfaces in Figma, ensuring consistency across platforms Conduct user research and usability testing to validate design choices Develop and maintain design systems for efficiency and scalability Produce clear design documentation to support developers Collaborate closely with cross-functional teams throughout the entire project lifecycle Stay up to date with UX … trends and contribute fresh thinking Be an advocate for user-centred design and contribute to shaping the product strategy What We’re Looking For: Experience in UX design, ideally in a digital or agency setting A strong portfolio demonstrating your user-first design process Confidence using tools like Figma and Adobe Creative Suite Understanding of accessibility standards and More ❯

UK Estate Agencies through world-class technology. Street.co.uk is our game-changing CRM: a truly modern estate agency platform, creating a next-level digital experience for customers, putting transparency, user experience and beautiful design at the heart of our industry. As a Senior UX Designer in our Lettings team, you'll be responsible for designing and enhancing workflows to … improve the user experience for our clients. You will engage with a diverse array of feature requests, spanning activities from product discovery and research to wireframing, high-fidelity prototyping, and ultimately presenting your designs. You'll have the opportunity to spend as much time as you want and need with our users, understanding their needs, challenges, and work … to the product direction of Lettings. You'll engage in workshops, seek feedback, and play a pivotal role in end-to-end product design, ensuring consistency and upholding a user-centric, clean, and modern design ethos. Joining the Lettings team, you'll be immersing yourself in a highly collaborative environment where the impact of your work is visible. Innovation More ❯

Manchester office) Up to £34,000 Full Time - Permanent Line Manager - Senior Graphic Designer Dotted Line Manager - Head Of Product Are you creative with a knack for understanding diverse user needs within complex systems? Dizplai is seeking a proactive and enthusiastic UX Designer to join our dynamic product team in Manchester. This incredible opportunity involves shaping the tools that … connect content creators to their fan communities and contributing to high-profile projects. We're looking for someone who can establish a user experience that is both intuitive for today's customer needs and scalable for the future. What You'll Do You'll play a crucial role in shaping the next generation of our software. The Dizplai platform … depth discussion about the role. Your responsibilities will include: Usability: Act as the primary UX resource for the Product team, guiding them to deliver the best possible software products. User Testing: Conduct user testing sessions with existing clients at various stages of product development to ensure we consistently meet their needs. Product Research: Continuously research and More ❯

opportunities within the water industry. Where you fit in: We are looking for a skilled and creative Digital Product Designer to join our team, focusing on shaping engaging and user-centric website experiences. This role offers the opportunity to collaborate with cross-functional teams, including developers, product managers, and UX researchers, to deliver outstanding digital journeys for our customers. … Some key responsibilities include the following - Design and develop user-friendly, innovative, and accessible website interfaces that align with Yorkshire Waters brand identity. Collaborate with stakeholders to understand business objectives and translate them into intuitive digital solutions. Conduct user research, including interviews, surveys, and usability testing, to inform and refine designs. Create wireframes, prototypes, and high-fidelity … developers to ensure designs are implemented accurately and efficiently. Maintain a deep understanding of web design trends, tools, and best practices, ensuring continuous improvement to digital platforms. Advocate for user-centered design principles and accessibility standards throughout the organisation. What skills & qualifications you will need: Proven experience as a Digital Product Designer, UX/UI Designer, or a similar More ❯

As a User Experience Researcher, you will be responsible for gathering and analysing user insights to improve digital services as part of the team in Leeds Client Details Our client believes great design starts with a deep understanding of our users. They are a fast-growing National company driven by innovation, collaboration, and a passion for creating meaningful … digital experiences. Description Plan, design, and conduct qualitative and quantitative user research (e.g., interviews, usability testing, surveys, diary studies). Analyse and synthesise research findings into actionable insights. Present research results and recommendations to stakeholders in clear, compelling ways. Collaborate closely with cross-functional teams throughout the product development lifecycle. Advocate for the user and … promote a user-centred design culture across the organisation. Maintain a research repository and contribute to best practices and toolkits. Profile A successful User Experience Researcher should have: Proven experience in UX research, preferably in a product-driven or digital environment. Proficiency with research tools such as UserTesting, Optimal Workshop, Dovetail, Maze, etc. Strong analytical More ❯

them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Job Title: User experience designer (UX) Location: Hybrid (Remote with UK travel required) About Methods: Our mission is to improve and safeguard public services. We apply digital tools and ways of working … alongside your client work. We are growing our teams across the company and would love to talk to you about becoming a part of Methods. Role overview: As a User experience designer, you will play a pivotal role in creating user-centred designs that resonate with our audience and align with government standards. Your designs will advocate for … simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: Develop and implement design practices and standards consistent with government or client guidelines. Identifying, developing and using best practice and standards to design services consistent with the rest of government or our client organisations. Collaborating within a multidisciplinary team by sharing design work, and participating More ❯

them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Job Title: User experience designer (UX) Location: Hybrid (Remote with UK travel required) About Methods: Our mission is to improve and safeguard public services. We apply digital tools and ways of working … alongside your client work. We are growing our teams across the company and would love to talk to you about becoming a part of Methods. Role overview: As a User experience designer, you will play a pivotal role in creating user-centred designs that resonate with our audience and align with government standards. Your designs will advocate for … simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: Develop and implement design practices and standards consistent with government or client guidelines. Identifying, developing and using best practice and standards to design services consistent with the rest of government or our client organisations. Collaborating within a multidisciplinary team by sharing design work, and participating More ❯

can reach new heights. Together, we are CAVU Whats the role? As a UX Designer at CAVU, you'll be part of a fast-paced team focused on designing user-centric, seamless digital experiences across our platforms. You'll collaborate with product leads, analysts, and developers to turn insights into intuitive design solutions. You'll lead user research … solving, and an experimental mindset to everything you do. About You: As a UX Designer at CAVU, you'll be part of a fast-paced team focused on designing user-centric, seamless digital experiences across our platforms. You'll collaborate with product leads, analysts, and developers to turn insights into intuitive design solutions. You'll lead user research … sexual orientation, age, marital status, veteran status, or disability status. Did you know that some people may be less likely to apply to job adverts than others? For example, research shows women are less likely to apply if they don't meet every single requirement listed in the advert. So, if you're reading this and perhaps don't More ❯

you will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society. As part of the growing Netcompany Product and User Centred … developing Netcompanys Centres of Excellence and service offerings, support business development and client engagement. Key Responsibilities: Experience working to GDS or equivalent standards in the UK Public sector Understanding user and business needs including supporting and participating in user research Creating content and developing content strategies to help digital services meet user needs and business objectives … and create a clear, joined-up customer journey Monitoring and improving content based on user feedback, research and data Working effectively with subject matter experts, stakeholders and partners to deliver clear, relevant content Ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines Working with a More ❯

further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. A software developer designs, runs and improves software that meets user needs. In this role, you will: Be responsible for writing clean, secure code following a test-driven approach Create code that is open by default and easy for others … You will test and document code releases and support the team at GDS Service Assessments. As a Senior Software Developer, you will: Technical Designs, codes, tests, corrects, and documents user interfaces using the right standards and tools. Work with Typescript, Node.JS, Kubernetes (KubeMQ), Next JS, React, and Event-Driven Architecture Supports implementation of new systems or upgrades for Automation … Level: Practitioner) System integration: You can define the integration build, co-ordinate build activities across systems, and understand how to undertake and support integration testing activities (Skill Level: Practitioner) User focus: You can collaborate with user researchers and can represent users internally; explain the difference between user needs and the desires of the user; champion user More ❯

while building trusted relationships. - Experience in supporting or coaching others to build knowledge and capability in pay and reward best practices. - Proficient in using workforce analytics, benchmarking data and user research to inform, adapt and communicate delivery plans and outcomes. - Confident using Microsoft Office applications especially Excel for data analysis and Word and PowerPoint for clear reporting and … you against these technical skills during the selection process: Critical thinking skills, with the ability to analyse complex information, challenge assumptions Proficient in using workforce analytics, benchmarking data and user research Able to communicate complex pay and reward strategies More ❯

Product Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find requirements from customers and stake holders, translating them into … actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for prototyping, iterating on designs, and gathering feedback. Plan and conduct usability testing … to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute to the evolution and application of our More ❯

User Experience Developer - UX Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced User Experience Developer to work with multiple clients in a consultancy capacity. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you must … As a UX Developer you will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Use different techniques to identify and understand users and their needs … so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. * Design accessible and impactful products and services for public and private sector clients. * Employ a wide range of skills, interviewing users, creating detailed plans, understanding and extrapolating data, facilitating workshops, presenting research findings and more * Visualise, articulate and More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites … Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team More ❯