1 to 25 of 32 Permanent User Research Jobs in the North of England

Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly qualitative research, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives. … for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly More ❯

an experienced UX Designer to join our client who will play a key role on their forward-thinking technology team, helping to design and deliver intuitive, accessible, and engaging user experiences across web and desktop applications. You'll get to explore real-world customer problems and work collaboratively with developers, product owners, and analysts to bring creative, user-focused solutions to life. This is an exciting opportunity for a UX professional who's passionate about combining design thinking, research, and data insights to shape exceptional digital products. Key Responsibilities: Collaborate with the Development Manager and Product Owners to define and implement innovative solutions for product direction, visuals, and user experience Conduct user research, interviews, and usability testing to understand user needs and pain points Analyse user activity and data patterns in collaboration with the Data Analyst to inform design decisions Design and deliver wireframes, user stories, user journeys, and both low- and high-fidelity mock-ups Prototype design concepts in Figma, iteratively testing and refining them based on More ❯

User Researcher - BPSS Clearance Required Location: Newcastle, UK Work Pattern: Hybrid – 3 days in office/2 days remote Clearance: BPSS required Employment Type: Contract About the Role We are seeking a motivated and analytical User Researcher to join our growing team in Newcastle. In this role, you will be at the forefront of understanding user needs … behaviours, and pain points to help design and deliver outstanding user experiences. As a User Researcher , you will work independently, taking ownership of research activities from planning to delivery. You'll act as a subject matter expert within your team, collaborating with designers, developers, and product managers to ensure our solutions are user-focused and data … driven. This is a fantastic opportunity for someone passionate about research-led design who thrives in a collaborative, agile environment. Key Responsibilities Conduct user interviews, usability testing, and other research methods to gather insights and feedback. Analyse how users perform tasks to identify opportunities for improved experiences. Create and maintain user personas , journey maps , and other More ❯

take full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. Responsibilities Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central … of content and UI elements on screen. Bring designs to life with a choice of prototyping software such as Sketch, InVision, Figma, Axure, Adobe XD. Balance business requirements with user needs - gathering user research and rationale to align stakeholders on individual user needs. Push back diplomatically when necessary to act on what's right for the … customer. Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience. Advocate customer inclusion - ensuring inclusive and accessible design for customers of a wide range of ages, backgrounds and technical abilities. What you'll need Demonstrable experience within User Experience design/Interaction Design. More ❯

users love. What You’ll Do Support Discovery & Strategy – Help frame problems, test ideas, and guide your squad toward validated solutions. Design Holistic Experiences – Own the end-to-end user journey, ensuring products deliver value and feel effortless to use. Conduct & Apply UX Research – Plan and run user interviews, usability testing, and embed insights into every design … decision. Facilitate Collaboration – Contribute to workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – Create solutions that are desirable, feasible, and commercially viable. Champion Design Systems & Accessibility – Ensure consistency, scalability, and compliance with WCAG 2.2 AA standards. Foster a Discovery Culture – Encourage rapid experimentation, user engagement, and continuous learning. About You You’re … passionate, discovery-led designer with experience in regulated environments and a strong foundation in UX. You bring: Solid experience in UX and product design, with exposure to service design, user research, content design, or strategy. Hands-on experience designing for native mobile apps (iOS and/or Android), with a deep understanding of platform guidelines and mobile UX More ❯

users love. What You’ll Do Support Discovery & Strategy – Help frame problems, test ideas, and guide your squad toward validated solutions. Design Holistic Experiences – Own the end-to-end user journey, ensuring products deliver value and feel effortless to use. Conduct & Apply UX Research – Plan and run user interviews, usability testing, and embed insights into every design … decision. Facilitate Collaboration – Contribute to workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – Create solutions that are desirable, feasible, and commercially viable. Champion Design Systems & Accessibility – Ensure consistency, scalability, and compliance with WCAG 2.2 AA standards. Foster a Discovery Culture – Encourage rapid experimentation, user engagement, and continuous learning. About You You’re … passionate, discovery-led designer with experience in regulated environments and a strong foundation in UX. You bring: Solid experience in UX and product design, with exposure to service design, user research, content design, or strategy. Hands-on experience designing for native mobile apps (iOS and/or Android), with a deep understanding of platform guidelines and mobile UX More ❯

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Job Title: User experience designer (UX) Location: Hybrid (Remote with UK travel required) About Methods: Our mission is to improve and safeguard public services. We apply digital tools and ways of working … alongside your client work. We are growing our teams across the company and would love to talk to you about becoming a part of Methods. Role overview: As a User experience designer, you will play a pivotal role in creating user-centred designs that resonate with our audience and align with government standards. Your designs will advocate for … simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: · Develop and implement design practices and standards consistent with government or client guidelines. · Identifying, developing and using best practice and standards to design services consistent with the rest of government or our client organisations. · Collaborating within a multidisciplinary team by sharing design work, and participating More ❯

Designer to join a forward-thinking digital team that’s transforming how healthcare services are delivered and experienced. In this role, you’ll be at the heart of designing user-first solutions that span web and mobile platforms. You’ll collaborate with developers, stakeholders, and product teams to bring ideas to life -ensuring every interface is not only functional … but also accessible, elegant, and impactful. What You’ll Be Doing: Designing with Purpose : Create clean, user-friendly interfaces that meet real-world needs, with a strong focus on accessibility and usability. Driving Best Practice : Champion modern design principles and contribute to the evolution of design systems and standards. Collaborating Across Teams : Work within agile, cross-functional teams to … deliver design work that aligns with strategic goals. Prototyping and Testing : Develop interactive prototypes to support user research and validate design decisions. Supporting Development : Partner with front-end developers to ensure seamless implementation of your designs. Mentoring and Sharing Knowledge : Guide junior designers and developers, fostering a culture of continuous learning and improvement. What You’ll Bring: A More ❯

execution: Establish success metrics and KPIs that reflect both business goals and audience satisfaction, monitoring ongoing product performance and taking action to improve where necessary. Discovery: Define and commission user research, using the results to identify audience needs and new product opportunities. Stakeholder management: Influence and build trust with stakeholders of all levels, gaining their sponsorship for your … bridge multiple teams and departments. Technical Fluency - the ability to engage confidently with engineering teams, understanding systems and workflows. Skilled in prioritisation and value-driven decision-making, utilising data, user research and testing to analyse problems and balance user needs, technical constraints, and strategic goals. Demonstrable experience of successfully shaping, launching and scaling complex products to market. More ❯

Role As a UX Designer, you’ll play a key role in shaping how users interact with digital products — combining creativity, analytical thinking, and strong communication skills to translate research into elegant, practical designs. Working within a collaborative environment, you’ll drive continuous improvement through user insight, testing, and iteration. What You’ll Do Conduct user interviews … research, and usability testing to identify pain points and improvement areas. Design and deliver wireframes, user journeys, and high-fidelity prototypes using Figma (or similar). Collaborate with Product Owners and Developers to translate designs into live, accessible experiences. Track and analyse user data using tools such as Google Analytics, Tag Manager, Hotjar, or Crazy Egg. Define … Who You Are Proven experience in UX design, with a portfolio showcasing web or desktop application projects. Skilled in Figma (or equivalent tools) for design and prototyping. Confident conducting user research and turning insights into actionable design solutions. Strong problem-solver who blends creativity with practical delivery. Experienced collaborating with cross-functional teams in agile environments. Knowledge of More ❯

Role As a UX Designer, you’ll play a key role in shaping how users interact with digital products — combining creativity, analytical thinking, and strong communication skills to translate research into elegant, practical designs. Working within a collaborative environment, you’ll drive continuous improvement through user insight, testing, and iteration. What You’ll Do Conduct user interviews … research, and usability testing to identify pain points and improvement areas. Design and deliver wireframes, user journeys, and high-fidelity prototypes using Figma (or similar). Collaborate with Product Owners and Developers to translate designs into live, accessible experiences. Track and analyse user data using tools such as Google Analytics, Tag Manager, Hotjar, or Crazy Egg. Define … Who You Are Proven experience in UX design, with a portfolio showcasing web or desktop application projects. Skilled in Figma (or equivalent tools) for design and prototyping. Confident conducting user research and turning insights into actionable design solutions. Strong problem-solver who blends creativity with practical delivery. Experienced collaborating with cross-functional teams in agile environments. Knowledge of More ❯

YOUR ROLE As a Service Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to … as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team More ❯

flexible working arrangements -please speak to your recruiter about the options for this particular role. What You'll Be Doing: With a strong understanding of best practices and methodologies, User Experience Designers are the primary end-user advocates who produce online experiences that engage even the most discerning audiences. They are research, data and design enthusiasts who … create engaging and useful digital products and services to serve a wide variety of online experiences. The User Experience Designer provides cross-functional teams and clients' expert knowledge and skills in UX and UI design principles and methodologies, acting as a subject matter expert and evangelist for Digital Experience excellence. Skills & Experience Lead UX Design initiatives, managing stakeholder relations … and providing strategic and UX direction Lead and analyse usability testing, stakeholder interviews, and other user-centered design methods. Present design solutions to clients, backed by research and best practices. Collaborate with multidisciplinary teams, conduct knowledge sharing and mentoring of junior staff. Identify opportunities to improve the user experience and deliver business value. Conduct qualitative and quantitative More ❯

experiencedSenior Product Owner to join ourFuture NHS Workforce Solution Transformation Programme. This is a unique opportunity to be part of a major national transformation, helping to deliver a modern, user-centred solution that supports 1.9 million NHS staff and processes £50bn in payroll annually. You'll play a key role in ensuring the new solution meets user needs … activities across product design, development, and implementation Collaborating with NHS stakeholders to validate designs and support change management Supporting data migration and ensuring alignment with non-functional requirements Driving user satisfaction, uptake, and benefits realisation Leading pilot, testing, and implementation planning Managing risks and governance reporting Line management and professional development of Product Owners and Associate Product Owners Work … across multidisciplinary teams in an agile and user centric way and have responsibility for the quality of the products you will develop Support the Lead Product Owner with initiatives to enhance the overall understanding, quality and consistency of product profession across the organisation Able to work collaboratively and manage competing priorities to support the business to achieve successful outcomes More ❯

and customer-obsessed designer to join our growing Tech team at Vivedia . You’ll work hand-in-hand with our Product Managers and Developers to uncover real-world user needs, craft elegant solutions, and bring ideas to life through research, prototyping, and pixel-perfect design . From web to desktop applications, your designs will directly touch the … thrive, so do our customers — and we’ve got the proof. What You’ll Be Doing Collaborate with Product Owners and Developers to shape product direction and elevate the user experience. Conduct user research, analyse feedback, and translate insights into smart, actionable design decisions. Design and deliver wireframes, prototypes, and high-fidelity visuals that balance usability with … delight. Validate ideas through Figma prototypes and user testing . Work closely with developers and testers to ensure design intent shines through in production. Blend data and empathy to drive design improvements and business growth. What You’ll Bring Proven UX design experience backed by a strong, diverse portfolio . Mastery of Figma (or similar) and a solid grasp More ❯

Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. … You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping content strategies, and ensuring the delivery of high-quality content. Key responsibilities: Content Design Leadership and Strategy Contribute to … the creation of user-centred content strategies for services and products, ensuring content is clear, consistent, and accessible. Work closely with service designers, user researchers, interaction designers, and other specialists to develop content that meets both user needs and business goals. Ensure content aligns with style guides, accessibility standards, and GDS/NHS service design principles where More ❯

Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. … You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping content strategies, and ensuring the delivery of high-quality content. Key responsibilities: Content Design Leadership and Strategy Contribute to … the creation of user-centred content strategies for services and products, ensuring content is clear, consistent, and accessible. Work closely with service designers, user researchers, interaction designers, and other specialists to develop content that meets both user needs and business goals. Ensure content aligns with style guides, accessibility standards, and GDS/NHS service design principles where More ❯

encourage participation to maximise take-up. Purpose of the Role: This role is responsible for creating wireframes, prototypes, mock-ups, whilst conducting usability testing and providing vital feedback on user experience (UX) as well as design improvements. You will be responsible for the design of digital products and services, including websites, software and mobile applications. Key Responsibilities: • Continuously conduct … research to understand audience behaviours, needs, and preferences, which will evolve over time. • Collaborating closely with our development team for a seamless hand-over of design assets to ensure accurate implementation, perform design quality assurance checks, and address any design-related issues or bugs. • Staying up-to-date with the latest design and usability trends, and emerging technologies to … that our work is always fresh and relevant in line with the needs of our clients. • Evaluating existing websites and products for usability, making changes where appropriate. • Developing personas, user stories and other resources that capture users’ needs. • Organising and running user testing to ensure issues are dealt with effectively. • Making recommendations and planning changes based on a More ❯

encourage participation to maximise take-up. Purpose of the Role: This role is responsible for creating wireframes, prototypes, mock-ups, whilst conducting usability testing and providing vital feedback on user experience (UX) as well as design improvements. You will be responsible for the design of digital products and services, including websites, software and mobile applications. Key Responsibilities: • Continuously conduct … research to understand audience behaviours, needs, and preferences, which will evolve over time. • Collaborating closely with our development team for a seamless hand-over of design assets to ensure accurate implementation, perform design quality assurance checks, and address any design-related issues or bugs. • Staying up-to-date with the latest design and usability trends, and emerging technologies to … that our work is always fresh and relevant in line with the needs of our clients. • Evaluating existing websites and products for usability, making changes where appropriate. • Developing personas, user stories and other resources that capture users’ needs. • Organising and running user testing to ensure issues are dealt with effectively. • Making recommendations and planning changes based on a More ❯

Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. … You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping content strategies, and ensuring the delivery of high-quality content. Key responsibilities: Content Design Leadership and Strategy · Contribute to … the creation of user-centred content strategies for services and products, ensuring content is clear, consistent, and accessible. · Work closely with service designers, user researchers, interaction designers, and other specialists to develop content that meets both user needs and business goals. · Ensure content aligns with style guides, accessibility standards, and GDS/NHS service design principles where More ❯

UI/UX team - managing their roadmap and ensuring that all documentation is up to date & easy to share Analytical UX problem defining, researching & solving Designing, prototyping and presenting user flows to both wireframe quality and high fidelity. Architecting technical requirements for features and ongoing design iterations, requiring a willingness to learn new tech and the ability to implement … assets necessary to complete the UI to shipping standard. Augment and build the skills and capabilities of the existing UI/UX team. Co-ordinating the creation of the user experience with other cross-disciplinary teams such as audio, narrative and accessibility stakeholders. Requirements Significant experience in creating UI/UX within the games industry. Expertise with UI/… interpersonal skills, with excellent presentation skills and the ability to effectively convey a vision or idea to non-art stakeholders. You have a solid grasp of visual design and user interface design principles. Proactive, collaborative and self-motivated ? Plusses We really want to hear from you if: You have prior experience championing user experience design in a small More ❯

Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating user research and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯

Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating user research and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯

Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. Key Responsibilities: Lead the development of … performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation … Azure Data Services Google Analytics, Google Tag Manager, BigQuery, Looker Studio Statistical analysis, hypothesis testing, and significance evaluation Experience in designing and implementing performance frameworks and KPIs. Skilled in user-centred analysis, translating user research and behaviour into strategic insight. Excellent communication skills with the ability to present complex data clearly. Familiarity with data quality assurance and More ❯

Job Description Senior Product Designer Apps - B2C eCommerce Figma Adobe Creative London iOS Android Hybrid London Are you a creative, user-obsessed Product Designer with a passion for crafting seamless digital experiences? Do you thrive in fast-paced, consumer-led environments where your work directly impacts millions of users? If so, this could be for you. We're on … accessible, and delightful experiences across our web and mobile friendly platforms. What You'll Be Doing Take ownership and lead the entire design lifecycle for key projects, from initial research and concept development to final implementation and iteration. Conduct user research, usability testing, and data analysis to inform design decisions and validate concepts. Work closely with product … managers, engineers, and other stakeholders to ensure design solutions meet user needs Create high-fidelity wireframes, prototypes, and mockups using Figma. Develop and maintain design systems to ensure consistency across all product touch-points. An expert in native App design for IOS & Android Experience 3-5 years' experience in App product design with a strong portfolio showcasing end-to More ❯