15 of 15 Permanent Windows 10 Jobs in the North of England

high service expectations * Experience contributing to infrastructure projects such as upgrades, rollouts, or migrations * Hands-on technical experience across Microsoft technologies (Microsoft 365, Windows 10/11, Windows Server) * Knowledge of Active Directory, permissions, and user account administration * Excellent troubleshooting skills with a structured … level, taking ownership of more complex technical issues and escalations * Provide ongoing support across Microsoft 365 (Exchange Online, Teams, SharePoint) * Troubleshoot issues within Windows 11 and Windows Server 2019/2022 environments * Build, configure, and maintain end-user devices, including laptops, using MDM tools such ...

Control) and/or Microsoft Defender point - this is essential for the role * Useful to have in-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with ...

hands-on support. We'll work with you to accommodate any accessibility or personal needs. Experience: In-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with ...

subject matter expertise and experience in VDI - this is essential for this role. * Useful to have in-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with ...

project-related activities Undertaking NSR tasks to agreed deadlines Delivering exceptional customer service and user support Key Skills & Experience: Strong knowledge of Microsoft Windows (Windows 10/7), including build, configuration, and registry settings Experience with Microsoft Office and Exchange environments (including Outlook ...

users Troubleshoot hardware, software, and operating system issues Assist with desktop builds, deployments, and system configurations Skills & Experience Strong understanding of Microsoft Windows environments (Windows 10/11) Experience supporting Microsoft Office applications SCCM knowledge including OS deployment, application deployment, monitoring, and troubleshooting Understanding ...

user experience Diagnose and resolve hardware, software, and operating system issues Support desktop deployments, upgrades, and configurations Skills & Experience Strong knowledge of Microsoft Windows environments (Windows 10/11 preferred) Experience with Microsoft Office and end-user support SCCM experience including OS deployment, application ...

support across a global user base Acting as an escalation point for more complex technical issues Supporting infrastructure and user-facing systems across Windows environments and Microsoft technologies Contributing to global IT projects and improvements to ways of working Supporting onboarding/offboarding processes and access management Working … business stakeholders to deliver a consistent, reliable service Tech Environment You'll be working across a broad, hands-on technology estate, including: Windows Server & Windows 10/11 Microsoft 365/Entra (Azure AD) Networking fundamentals (Wi-Fi, switches, patching) End-user devices, printers ...

internally and in the wider market. You'll be the escalation point above 1st Line, owning tickets across a varied SME customer base: Windows desktop and Server, Active Directory and Group Policy, M365 administration, networking, and small project work. You'll also mentor junior engineers and contribute … bring: 3+ years in IT support, ideally within an MSP Solid 1st/2nd Line experience with genuine escalation depth Strong Windows 10/11, Windows Server, AD and Group Policy Hands-on M365 (Exchange Online, SharePoint, OneDrive, Teams) Networking fundamentals: TCP/ ...

with solutions and workarounds Skills & experience required Previous experience in an IT support or helpdesk role (MSP experience advantageous) Strong working knowledge of Windows 10/11 and Microsoft 365 Familiarity with Active Directory, DNS and DHCP fundamentals Experience supporting users with network connectivity issues ...

support processes and documentation Required Skills & Experience Minimum 1 year of experience in an IT support or helpdesk role Strong knowledge of Windows 10/11 operating systems Experience with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Familiarity with Active Directory - creating and managing user accounts ...

configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You’ll Bring Experience … support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive ...

Second Line Support Engineer Isio’s IT department has 14 employees supporting 1,450 colleagues across 10 locations. The 2nd Line Support Engineer will be responsible for resolving queries and issues across Isio’s IT systems, including technical issues escalated from first line. The role may involve … understanding of IT trends and strong knowledge of the Microsoft stack, including Azure AD, Azure, SharePoint Online, M365, and third-party backup solutions Windows 10/11 and Server 2016/2019 operating systems along with the Microsoft Office suite Ability to work independently and under ...

incidents and service requests Log, categorise, and prioritise tickets accurately Provide 1st line or 2nd line support depending on experience Troubleshoot issues across Windows, Microsoft 365, Active Directory/Azure AD, Intune, VPNs and networking Manage tickets through to resolution or escalate where required Work to strict SLAs … Tier 1: Experience in a 1st Line/Service Desk/Helpdesk role Strong customer service and communication skills Basic knowledge of Windows and Microsoft Office/365 Experience working with ticketing systems and SLAs For Tier 2: Proven 2nd Line/Tier 2 support experience Strong technical ...

career! . As 1st Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1stLine Support/ ...