9 of 9 Permanent Azure Jobs in Northampton

Ability to manage multiple priorities and work independently. Knowledge of cybersecurity tools and best practices. Relevant IT qualification or degree desirable Microsoft certifications (M365, Azure, Windows Server) desirable. Strong analytical and troubleshooting mindset. Excellent communication and stakeholder management skills. Proactive and self-motivated approach. Ability to work under pressure ...

both hands-on with resolving tickets and managing the team. The ideal candidate will have the following skills & experiences: Windows 11, Office 365, Intune & Azure AD Ticket management & escalation Team management, training & mentoring, 121s & KPIs Best Practice policies, documentation standards & SLAs 3 rd line escalations around infrastructure support, improvements ...

requirements gathering, documentation, and process modelling - Experience facilitating workshops and working with diverse stakeholder groups - Knowledge of BA tools and techniques (e.g. Visio, Lucidchart, Azure DevOps, Jira) - Experience using (url removed) is advantageous - Experience working on infrastructure-related projects - Understanding of Agile and Waterfall methodologies - Excellent communication and presentation ...

challenges, helping you build confidence and a strong portfolio as you learn. Step 3: Get Certified Prepare for and earn your Microsoft AI-900: Azure AI Fundamentals certification, an internationally recognised qualification that proves your knowledge and boosts your credibility with employers. Step 4: Real-World Projects Showcase your ...

across Agile and Waterfall environments Knowledge of automation and scripting languages such as C#, .NET, Java or similar Experience using ALM tools such as Azure DevOps or Jira, including CI pipelines ISTQB/ISEB certification (or working towards) Strong analytical skills, attention to detail and the ability to communicate ...

users and stakeholders. Implement and maintain helpdesk best practices, processes, policies, documentation standards, and service management procedures. Oversee support across Microsoft 365, Exchange Online, Azure AD/Entra ID, Azure infrastructure, Azure VPN, Intune, and endpoint management. Manage user onboarding, offboarding, account access, permissions, device configuration ...

updating and resolving support tickets Troubleshooting hardware, software and network issues Supporting Microsoft 365 environments Managing user accounts and permissions through Active Directory and Azure Escalating complex issues to senior engineers where appropriate Maintaining excellent customer service standards throughout the support process Assisting with IT deployments and client onboarding … following: Previous experience within an IT support or service desk environment Microsoft Windows 10/11 Microsoft 365 Active Directory Azure/Entra ID Basic networking knowledge (DNS, DHCP, TCP/IP) Strong communication and problem-solving skills Full UK driving licence preferred due to occasional client site visits ...

some 3rd line technical support across a range of client environments Managing and resolving escalated service desk tickets Supporting Microsoft 365 and Azure environments Administering Active Directory and Entra ID Troubleshooting server, network, and infrastructure issues Assisting with the design, implementation, and delivery of IT projects Supporting cloud migrations … following technologies: Previous experience in a 2nd line MSP support position Experience working within an MSP environment would be highly beneficial Microsoft 365 Azure Active Directory and Entra ID Windows Server Intune Exchange Online Networking technologies including DNS, DHCP, TCP/IP, VLANs, and firewalls Virtualisation technologies such ...

support function. Alongside team leadership, you will remain hands-on technically, acting as the senior escalation point for more complex issues across Microsoft Azure, Microsoft 365, Entra ID, Intune, Exchange Online, VPN connectivity, endpoint management and business-critical SaaS platforms. You will have the opportunity to introduce structure, improve … Lead, coach and develop a team of Helpdesk Engineers * Act as the senior technical escalation point for complex support issues * Support and administer Microsoft Azure, Microsoft 365, Entra ID and Intune environments * Manage user onboarding, offboarding and access controls * Improve support processes, documentation and service standards * Introduce and monitor ...