IT Support Engineer (2nd / 3rd Line Support)
- Hiring Organisation
- ACS Recruitment Solutions Ltd
- Location
- Northampton, Northamptonshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
Line Support expertise to join our clients growing team. The successful candidate will be responsible for resolving technical issues, maintaining IT infrastructure, supporting business-critical systems, and contributing to IT projects and continuous improvement initiatives. This role requires strong troubleshooting skills across desktop, server, network, cloud, and security technologies … wireless infrastructure. Perform system upgrades, patch management, and software deployments. Maintain accurate documentation, knowledge base articles, and technical procedures. Support backup, disaster recovery, and business continuity processes. Collaborate with third-party vendors and service providers when required. Ensure compliance with IT security policies and best practices. Required Skills ...