Senior IT Support Engineer (3rd line)
- Hiring Organisation
- ACS Staffing Solutions
- Location
- Northampton, Northamptonshire, United Kingdom
- Salary
- £ 60 K
join our client's growing IT team. The successful candidate will be responsible for resolving complex technical issues, maintaining and improving IT infrastructure, supporting business-critical systems, and leading IT projects from initial planning through to successful implementation and handover.This role requires strong troubleshooting skills across desktop, server, network … proactively identify opportunities to improve availability, reliability, and security.Maintain accurate technical documentation, knowledge base articles, network diagrams, and operational procedures.Support backup, disaster recovery, and business continuity solutions.Liaise with third-party vendors and managed service providers where required.Ensure compliance with IT security policies, industry best practices, and regulatory requirements.Mentor ...