3 of 3 Permanent Contract Negotiation Jobs in Northampton

retention, and advocacy Provide a seamless customer journey, from onboarding to renewal and everything inbetween, optimising for quality of service Lead customer success, managing contract negotiations, upsell and cross-sell, monitoring and measuring customer success standards across all teams Monitor and analyse customer satisfaction metrics, including Net Promoter Score ...

performance reviews Develop and maintain the IT procurement strategy in line with business and technology needs Ensure value for money, operational efficiency, and contract compliance Identify opportunities to consolidate vendors, reduce spend, and improve commercial terms Partner with IT and Finance teams on budgeting, forecasting, and licensing management Build … insight 🎯 About You We’re looking for someone who brings: Proven experience in IT procurement , ideally across software licensing, cloud, and managed services Strong negotiation skills and confidence engaging with senior stakeholders Experience managing complex suppliers and multiple contracts A proactive, commercially focused mindset with the ability to challenge ...

internal teams to deliver value across all JoinedUp by Beeline products and services, ensuring clients' needs are met while identifying opportunities for growth and contract renewals. This role reports to the Global Head of Operations. Responsibilities: Own client relationships and ensure overall satisfaction and retention. Lead contract renewals … account status and opportunities to leadership. Achieve defined revenue and strategic targets for assigned accounts. Requirements: Bachelor's Degree or equivalent experience Proven Sales negotiation experience Proven Account Management skills required in order to create, maintain and enhance customer relationships Proven Relationship Management skills both with clients and internal ...