Customer Success Specialist
- Hiring Organisation
- Lynx Recruitment Ltd
- Location
- Northampton, Northamptonshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Lynx are looking for an experienced Customer Success Specialist to lead post-sale customer engagement and help drive long-term client satisfaction and growth. This role combines relationship management, data analysis, reporting, and cross-team collaboration. Key Responsibilities: Serve as the main point of contact … customers Build strong relationships and understand customer goals Proactively identify growth opportunities and potential risks Collaborate with sales, operations, and technical teams Analyse customer health metrics and prepare performance reports Lead customer meetings and training sessions Support and mentor junior team members Collect and share customer ...