2 of 2 Permanent Data Analysis Jobs in Northampton

looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst … career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst ...

Analysts with clear coaching, performance management and professional development to build capability and maintain service excellence Identify trends, patterns and common problems within ticket data to recommend and implement resolutions, reducing ticket volume and preventing recurring issues Own and improve service quality standards, ensuring incidents and requests are resolved … efficiently within agreed service levels and that users receive consistent, high-quality support Monitor and report on Service Desk activity and KPIs, using data analysis to drive continuous improvement Configure and optimise Service Desk tools and reporting systems to improve efficiency, visibility and decision-making capability Manage ...