2nd Line Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- Northampton, Northamptonshire, East Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
complex issues, and play a key role in maintaining and improving our clients' IT environments. Key Responsibilities Provide 2nd line technical support across Windows, Microsoft 365, networking, and common MSP toolsets Diagnose and resolve escalated incidents and service requests Assist with project work, deployments, and system upgrades … work as required Essential Skills & Experience Previous experience within an MSP environment Strong knowledge of Windows Server, Active Directory, and Group Policy Proficiency with Microsoft 365 administration Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, routers, switches) Experience with remote monitoring & management tools Excellent communication ...