9 of 9 Permanent Microsoft 365 Jobs in Northampton

clear communication with users and stakeholders. Implement and maintain helpdesk best practices, processes, policies, documentation standards, and service management procedures. Oversee support across Microsoft 365, Exchange Online, Azure AD/Entra ID, Azure infrastructure, Azure VPN, Intune, and endpoint management. Manage user onboarding, off‐boarding, account access … managing helpdesk staff or an IT support team. Strong experience implementing helpdesk best practices, policies, processes, and service management procedures. Solid technical experience supporting Microsoft 365, Exchange Online, Azure AD/Entra ID, Azure infrastructure, Intune, and endpoint/device management. Experience administering and supporting SaaS ...

enquiries, incidents and service requests are accurately recorded, managed and resolved in line with agreed procedures. Maintain high standards of first-line support across Microsoft 365, user access, hardware, software and endpoint-related issues. Service Improvement Review service trends, incident data and customer feedback to identify improvement … high-performing teams. Previous experience within an IT Service Desk or IT Support environment. Experience leading, coaching or mentoring technical support teams. Experience supporting Microsoft 365, Azure, Windows and endpoint management solutions. Experience managing incidents, service requests, escalations and service reporting. Strong customer service, stakeholder management, analytical ...

project plans to achieve desired business outcomes. It is ideally suited to a motivated and ambitious IT professional eager to deepen their expertise in Microsoft 365, Azure, networking, connectivity solutions, and managed services. Key Tasks & Accountabilities Serve as the IT project engineer, implementing and managing a wide … proven experience as a Technical Project Engineer or similar role. Proficient in understanding, implementing, and troubleshooting cloud, hardware, software, and networks. Strong knowledge of Microsoft operating systems, Azure and Microsoft 365. Strong knowledge of Meraki, Draytek and cloud networking technologies. Experience with Entra ID, Group Policy, Endpoint Manager ...

Grange Park, Northampton. The role involves developing the Service Desk team, managing tickets and SLAs, and acting as escalation point for complex issues across Microsoft 365, endpoints, and ITSM processes. The successful candidate will lead service delivery, collaborate with Level 2 teams, and drive continuous improvement while ...

Service Desk team, manage incidents and requests, collaborate with IT security and project teams, and coach staff to deliver high-quality support across Microsoft 365, Azure, Windows and end-user devices. #J-18808-Ljbffr ...

business sales within the MSP or IT Services sector. * A successful track record of winning new clients. * Experience selling Managed IT Support, Microsoft 365, Cloud, Cyber Security, Backup, Connectivity or other technology solutions. * Strong communication, presentation and negotiation skills. * A proactive, self-motivated attitude with a genuine ...

digital marketing, campaigns or social media Strong organisational and project management skills Excellent attention to detail and data accuracy Experience using CRM systems and Microsoft 365 Commercial awareness and lead generation understanding Proactive and self-motivated approach Experience in technology, education, accessibility, B2B or public sector marketing ...

solving experience across a range of technologies and solutions - Experience supporting, building and configuring Microsoft Windows-based PCs, including Active Directory and MS O365 - Advanced Excel skills (data manipulation, working with CSV files and macros) - Excellent communication and problem-solving skills - Comfortable working in high-pressure situations - Teamwork ...

Technical Project Engineer or in a similar IT engineering role. Strong experience implementing and troubleshooting cloud, hardware, software and networking solutions. Strong knowledge of Microsoft operating systems, Azure and Microsoft 365. Good knowledge of Meraki, DrayTek and cloud networking technologies. Experience with Entra ID, Group Policy and Endpoint ...