IT Support Technician
- Hiring Organisation
- Nextech
- Location
- Northampton, Northamptonshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £34,000 per annum
Troubleshoot and resolve a wide range of IT issues across user and infrastructure environments Manage and prioritise support tickets in line with SLAs Support Microsoft 365, Windows environments, and Active Directory Assist with server, network, and infrastructure-related issues Monitor backups and security tools, escalating where required … What We're Looking For: Experience in a 1st/2nd line IT support role (ideally within an MSP) Strong troubleshooting skills across Windows, Microsoft 365, and user environments Exposure to Active Directory, networking, and server support Excellent communication and customer service skills Ability to manage ...