2 of 2 Permanent Microsoft Exchange Jobs in Northampton

complex hardware, software, server, network, and infrastructure issues. Act as the primary technical escalation point for the Service Desk team. Administer and support Microsoft 365 services, Azure AD/Entra ID, Windows Server, Active Directory, DNS, DHCP, and Group Policy. Configure, maintain, and troubleshoot networking infrastructure including switches … Required Skills & Experience: Proven experience in a Senior 2nd Line or 3rd Line IT Support role within an enterprise environment. Strong experience supporting Microsoft technologies including Microsoft 365, Windows Server, Active Directory, Azure/Entra ID, Exchange Online, DNS, DHCP, and Group Policy. ...

during busy periods. The Helpdesk Manager will support and oversee key platforms including M icrosoft365, Azure infrastructure, Azure AD/Entra ID, Intune, Exchange Online, CRM SaaS platforms including Zoho CRM , and other cloud‐based business systems. The role will also involve working closely with the wider technical … clear communication with users and stakeholders. Implement and maintain helpdesk best practices, processes, policies, documentation standards, and service management procedures. Oversee support across Microsoft 365, Exchange Online, Azure AD/Entra ID, Azure infrastructure, Azure VPN, Intune, and endpoint management. Manage user onboarding, off‐boarding, account ...