4 of 4 Permanent Microsoft Intune Jobs in Northampton

cloud technology and IT operations? This is a newly created role within a high-growth, technology-driven organisation that is investing heavily in Azure, Microsoft 365, cybersecurity, AI and data. Reporting directly to the Head of Technology, you will play a key role in shaping and scaling the internal … support function. Alongside team leadership, you will remain hands-on technically, acting as the senior escalation point for more complex issues across Microsoft Azure, Microsoft 365, Entra ID, Intune, Exchange Online, VPN connectivity, endpoint management and business-critical SaaS platforms. You will have the opportunity ...

Responsibilities Providing 2nd and some 3rd line technical support across a range of client environments Managing and resolving escalated service desk tickets Supporting Microsoft 365 and Azure environments Administering Active Directory and Entra ID Troubleshooting server, network, and infrastructure issues Assisting with the design, implementation, and delivery … number of the following technologies: Previous experience in a 2nd line MSP support position Experience working within an MSP environment would be highly beneficial Microsoft 365 Azure Active Directory and Entra ID Windows Server Intune Exchange Online Networking technologies including DNS, DHCP, TCP/IP, VLANs ...

clear communication with users and stakeholders. Implement and maintain helpdesk best practices, processes, policies, documentation standards, and service management procedures. Oversee support across Microsoft 365, Exchange Online, Azure AD/Entra ID, Azure infrastructure, Azure VPN, Intune, and endpoint management. Manage user onboarding, offboarding, account access, permissions ...

both hands-on with resolving tickets and managing the team. The ideal candidate will have the following skills & experiences: Windows 11, Office 365, Intune & Azure AD Ticket management & escalation Team management, training & mentoring, 121s & KPIs Best Practice policies, documentation standards & SLAs 3 rd line escalations around infrastructure support … + up to 15% bonus. If you are an experienced IT Manager/IT Helpdesk Manager with solid 3 rd line Microsoft stack support skills and you are looking for a new challenge please send me your CV immediately. ...