2 of 2 Permanent People Management Jobs in Northampton

experienced individual to lead a team of engineers and act as the senior escalation point for complex technical issues. You'll need strong people management skills and solid technical knowledge, and will work closely with senior leadership to uphold the high service standards that have made this business … desk engineers, driving performance and professional growth Act as the senior escalation point for complex technical issues, ensuring swift and effective resolution Own SLA management, ticket workflows, resource planning, and shift coverage across the service desk Monitor and report on team KPIs and metrics, presenting findings to senior leadership ...

multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub‐function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organization wide projects … guide and coach less experienced specialists and provide information affecting long‐term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting ...