Business Analyst
- Hiring Organisation
- Station
- Location
- Northampton, England, United Kingdom
delivery teams within a mission-driven environment. Key responsibilities Work closely with stakeholders across fundraising and operational teams to gather and define business requirements Facilitate workshops and stakeholder sessions to understand current processes and identify improvements Create and refine user stories, backlog items, process maps, and functional requirements … Analyst within a non-profit, charity, housing association, or other customer-focused environment Strong experience working with CRM platforms, ideally Microsoft Dynamics 365 Experience gathering requirements, facilitating workshops, and producing user stories and process documentation Experience supporting CRM enhancement, transformation, or migration projects Strong stakeholder engagement ...