2 of 2 Permanent 2nd Line Engineer Jobs in Northamptonshire

2nd Line Support Engineer Location: Northampton Job Type : Full-time, Permanent We are looking for an experienced 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) . You will provide 2nd line technical support … troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems. Key Responsibilities Resolve 2nd line support tickets and escalated issues. Troubleshoot hardware, software and networking problems. Support Windows, Active Directory and Group Policy. Manage Microsoft 365, Azure, Entra ID and Intune. Support networks ...

Nextech Group in Northampton is seeking a skilled 2nd Line Support Engineer to join our growing MSP team. You will handle escalated IT tickets, troubleshoot Windows, Active Directory, Microsoft 365 and networking, and provide hands-on support including occasional onsite visits. Strong communication and customer … service skills are essential, with IT certifications a plus. You will work with 1st/3rd line teams and participate in rotating out-of-hours support to keep client environments stable. #J-18808-Ljbffr ...