2 of 2 Permanent Customer Engagement Jobs in Northamptonshire

services that help businesses build agile and scalable technology infrastructures. Through continuous growth and a commitment to excellence, they have earned a strong reputation for reliability, technical expertise, and customer satisfaction. Role Overview The Marketing Executive will play a key role in developing and executing digital marketing strategies across multiple channels. This includes managing social media platforms, optimising website … SEO best practices (highly desirable) Key Responsibilities Manage and oversee all company social media accounts, creating engaging and innovative content Develop compelling content that supports brand messaging and audience engagement Plan and implement comprehensive digital marketing strategies across email, social media, and web platforms Monitor and analyse campaign performance, social media analytics, and customer engagement metrics Conduct More ❯

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical link between technical delivery teams and high … point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build long-term relationships by understanding client goals, challenges, and success metrics. Confidently handle conversations up to C … client environments (500+ users). Passion for service excellence and a proactive approach to continuous improvement. Advantageous: Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days in-office, 2 from home). 25 days holiday (rising to 30), plus bank holidays More ❯